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Care Initiatives · 5 hours ago

Program Coordinator - AL

Avoca, IA

Full-time

Onsite

Entry, Mid Level

Care Initiatives is a nonprofit organization with over 40 skilled nursing and assisted living communities across Iowa, committed to providing exceptional care and support at every stage of the healthcare journey. The Assisted Living Program Coordinator is responsible for supporting daily assisted living operations, leading census growth activities, and ensuring a strong resident experience. This role involves collaborating with site leadership, clinical teams, residents, families, and referral partners to maintain occupancy and quality of life for residents.

Assisted LivingElder CareHealth CareNursing and Residential Care

Responsibilities

Conduct community tours for prospective residents and families

Manage and track leads, inquiries, and tour follow-ups in a timely manner

Maintain consistent communication with prospects through phone calls, emails, and in-person meetings

Support move-in coordination to ensure a smooth transition for new residents

Collaborate with leadership to meet occupancy and census goals

Build and maintain relationships with hospitals, clinics, case managers, social workers, and community partners

Participate in outreach events, networking opportunities, and community marketing efforts

Represent Avoca Lodge in a professional and welcoming manner within the community

Support resident engagement, programming, and overall quality of life

Ensure compliance with assisted living regulations and organizational standards

Serve as a point of contact for residents and families, addressing questions and concerns

Qualification

Assisted living experienceHealthcare salesCensus developmentRegulationsCommunication skillsOrganizational skillsEmpathyProfessionalismIntegrity

Required

Experience in assisted living, healthcare sales, admissions, or census development

Proven ability to conduct tours, follow up on leads, and build referral relationships

Strong communication, organizational, and follow-up skills

Knowledge of assisted living regulations and resident care standards

A commitment to serving residents and families with empathy, professionalism, and integrity

Preferred

This position may also offer the optional opportunity to pick up additional hours at the attached skilled nursing facility, Avoca Specialty Care, based on experience and facility needs