PNC · 1 day ago
Business Continuity Specialist Sr
PNC is a financial services company that values its employees as its greatest differentiator. The Business Continuity Specialist Sr. will be responsible for monitoring and preparing assessments related to incidents and events affecting bank operations, ensuring compliance with business continuity processes, and leading crisis management efforts.
BankingFinanceFinancial Services
Responsibilities
Individual contributor role responsible for quality monitoring and preparation of comprehensive assessments as it relates to day-to-day incidents or large scale planned or unplanned events
Assess all hazards presenting risk and prepare to execute on response plans and coordinate resources to respond to events, emergencies, and disasters to mitigate potential risk or impacts to people, property and adverse customer experience
You, in conjunction with others, will coordinate and execute the response needed for 24×7 support
Working with the leadership and team members of Enterprise Event Management and all response teams to advance the program and execute plans, as well as monitoring and tracking of annual program activities are compliant to internal and regulatory requirements
Serves as a point of contact responsible for leading the coordination of resources aligned to the designated response plans or a large business segment or group
Responsible for adherence and ensuring activity aligns to the organization’s Business Resiliency and/or Business Continuity program; including but not limited to the standard lifecycle of an event
Responsible for the quality execution of the lifecycle at all levels of an incident or event. This includes but is not limited to crisis management, emergency management, contingency planning and disaster preparedness planning and testing
Proactively participates as requested in lifecycle planning, including the business impact analysis, risk assessment, recovery planning and recovery testing
Ensures the compliance of each aspect of all programs the Enterprise Event Management team supports
Proactively partners with key leaders and partners on business continuity issues
Continuously seeks out and provides recommended solutions to automate, consolidate or eliminate processes identified as being unsustainable and repeatable
Completes training, testing, or exercise workshops for ongoing program advancement
Maintain Key Risk or Key Performance indicators to satisfactory levels
Develops assigned materials and standard operating procedures for leadership review and approval
Is a champion for Event Management awareness throughout the Enterprise
Serves as a frontline incident responder within the Enterprise Event Management team & PNC Watch Tower, executing real time assessment, triage, and escalation for all enterprise level incidents — including technology disruptions, life safety events, physical security threats, and operational hazards — to safeguard PNC’s people, assets, operations, and brand
Maintains continuous situational awareness and threat monitoring across all hazards and intelligence sources (e.g., technology alerts, physical security events, weather, geopolitical disruptions), synthesizing information rapidly to initiate protective actions, coordinate cross functional response, and ensure timely leadership notification
Develops business continuity and disaster recovery plans; oversees testing, emergency response, and recovery
Provides insight on the selection of operating strategies for the continuation of the business within a recovery time objective
Leads business recovery, crisis management, emergency management, contingency planning and disaster-preparedness planning. Provides support and expertise during live events
Conducts, communicates, and maintains business continuity lifecycle planning and business impact analysis. Identifies and quantifies the potential impact of various disruptions and disaster scenarios
Participates in the preparation of reporting for the LOB committee/executive on the compliance of business continuity processes, readiness, events and exercise results. May partner with audit and government regulators on business continuity issues
Leads the development and enhancement of information on continuity processes, standards and initiatives. Provides support for the development and delivery of training on business continuity
Qualification
Required
Individual contributor role responsible for quality monitoring and preparation of comprehensive assessments as it relates to day-to-day incidents or large scale planned or unplanned events
Assess all hazards presenting risk and prepare to execute on response plans and coordinate resources to respond to events, emergencies, and disasters to mitigate potential risk or impacts to people, property and adverse customer experience
Coordinate and execute the response needed for 24×7 support
Working with the leadership and team members of Enterprise Event Management and all response teams to advance the program and execute plans
Monitoring and tracking of annual program activities are compliant to internal and regulatory requirements
Serves as a point of contact responsible for leading the coordination of resources aligned to the designated response plans or a large business segment or group
Responsible for adherence and ensuring activity aligns to the organization's Business Resiliency and/or Business Continuity program
Responsible for the quality execution of the lifecycle at all levels of an incident or event
Proactively participates as requested in lifecycle planning, including the business impact analysis, risk assessment, recovery planning and recovery testing
Ensures the compliance of each aspect of all programs the Enterprise Event Management team supports
Proactively partners with key leaders and partners on business continuity issues
Continuously seeks out and provides recommended solutions to automate, consolidate or eliminate processes identified as being unsustainable and repeatable
Completes training, testing, or exercise workshops for ongoing program advancement
Maintain Key Risk or Key Performance indicators to satisfactory levels
Develops assigned materials and standard operating procedures for leadership review and approval
Is a champion for Event Management awareness throughout the Enterprise
Serves as a frontline incident responder within the Enterprise Event Management team & PNC Watch Tower
Maintains continuous situational awareness and threat monitoring across all hazards and intelligence sources
Develops business continuity and disaster recovery plans; oversees testing, emergency response, and recovery
Leads business recovery, crisis management, emergency management, contingency planning and disaster-preparedness planning
Conducts, communicates, and maintains business continuity lifecycle planning and business impact analysis
Participates in the preparation of reporting for the LOB committee/executive on the compliance of business continuity processes
Leads the development and enhancement of information on continuity processes, standards and initiatives
Provides support for the development and delivery of training on business continuity
Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered
Bachelors
Preferred
Auditing Operations
Business Resilience
Competitive Advantages
Crisis Management
Disaster Recovery Planning
Frontline Management
Process Design
Regulatory Compliance
Contingency and Disaster Recovery
Crisis Management
Decision Making and Critical Thinking
Effective Communications
Flexibility and Adaptability
Industry Knowledge
Planning: Tactical
Strategic
Requirements Analysis
Benefits
Medical/prescription drug coverage (with a Health Savings Account feature)
Dental and vision options
Employee and spouse/child life insurance
Short and long-term disability protection
401(k) with PNC match
Pension and stock purchase plans
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
A robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
Between 15 to 25 vacation days each year, depending on career level; and years of service
Company
PNC
PNC is a financial service company providing bank deposits products and services to its community.
Funding
Current Stage
Public CompanyTotal Funding
unknown1975-11-17IPO
Leadership Team
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