WTW · 2 months ago
Lead, Vendor Management
3407 W. Dr. M.L. King Jr. Boulevard, Tampa, FL, 33607, US
Full-time
Onsite
Mid, Senior Level
$55K/yr - $65K/yr
3+ years expWTW is seeking a Vendor Management Lead to serve as the strategic point of contact for all supplier-related activities within the Benefits Accounts business. This role is pivotal in managing vendor relationships, ensuring compliance with regulations, and collaborating with various teams to mitigate risks and enhance vendor operations.
ConsultingInformation TechnologyInsuranceMedicalService Industry
Responsibilities
Act as the primary liaison between suppliers and internal stakeholders. Oversee day-to-day vendor operations, ensuring timely and high-quality deliverables. Facilitate regular service reviews and performance evaluations. Present vendor performance insights and risk assessments to senior leadership to support strategic decision-making. Provide guidance and mentorship to junior team members involved in vendor coordination. Proactively address vendor-related concerns and ensure swift resolution through cross-functional collaboration
Lead the end-to-end sourcing process including RFIs/RFPs, vendor selection, and onboarding. Collaborate with procurement and business units to identify and evaluate new supplier opportunities. Drive strategic sourcing initiatives to optimize vendor portfolio and service delivery. Resolve onboarding challenges and ensure smooth transitions for new suppliers
Conduct thorough due diligence and information security assessments for all third-party vendors. Ensure adherence to WTW’s compliance standards and regulatory requirements. Partner with Legal and Data Privacy teams to manage contractual and regulatory risks. Address compliance gaps and coordinate remediation efforts with internal stakeholders and vendors
Monitor vendor spend and provide detailed reporting to senior leadership. Manage monthly billing cycles and resolve discrepancies. Identify cost-saving opportunities and negotiate favorable terms with suppliers. Investigate and resolve billing or payment issues in coordination with finance and vendor teams
Develop and implement SLAs and KPIs tailored to vendor services. Track and report performance metrics, initiating corrective actions when necessary. Utilize vendor management systems and reporting tools to maintain transparency and accountability. Support team members in interpreting performance data and driving continuous improvement
Support operations and contribute to initiatives aimed at improving vendor efficiency, governance, and value delivery. Lead cross-functional efforts to enhance vendor governance frameworks and long-term planning. Troubleshoot project-related vendor challenges and ensure timely resolution to maintain momentum
Qualification
Required
Bachelor's degree or equivalent professional experience
3–5 years in benefits administration, vendor management, procurement, or supply chain management, with a strong background in vendor operations
Deep understanding of employee benefits programs, compliance, and vendor governance
Proven analytical skills in performance tracking and reporting
Demonstrated ability to manage vendor relationships and negotiate contracts
Excellent communication, organizational, and cross-functional collaboration skills
Ability to manage multiple priorities and work with diverse teams
Experience with reimbursement account administration (HSA, health care and dependent care flexible spending accounts, health reimbursement arrangements, commuter accounts, tuition reimbursement, wellness/incentive programs)
Experience managing teams, providing feedback, and overseeing performance management
Benefits
Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave)
Retirement Benefits: Contributory Pension Plan and Savings Plan (401k). All Level 38 and more senior roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans.
Company
WTW
WTW is a global advisory and solutions company that helps clients around the world turn risk into a path for growth.
10001+ employees
H1B Sponsorship
WTW has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2023 (4)
2022 (5)
2021 (2)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$1.75B2025-12-15Post Ipo Debt· $1B
2024-02-28Post Ipo Debt· $750M
2021-09-30Post Ipo Equity
Leadership Team
Andrew Krasner
Chief Financial Officer
Tom Finan
Senior Vice President / Cyber Tech E&O Insurance Broker
Recent News
Global Trade Review
2026-01-23
2026-01-17
Company data provided by crunchbase