Tom Thumb Supermarket · 10 hours ago
Grocery Manager
Flower Mound, TX
Full-time
Onsite
Mid LevelTom Thumb Supermarket is seeking a Grocery Manager to lead store operations and enhance customer service. The role involves managing daily operations, overseeing inventory, and training staff to ensure a high standard of service and store conditions.
Consumer GoodsE-CommerceFood and BeverageRetail
Responsibilities
Maintain an atmosphere of enthusiastic customer awareness with a focus on fast, friendly service
Assist customers by making product suggestions and engaging in suggestive selling techniques (telephone, intercom, and one-on-one interactions)
Answer and respond to incoming calls; resolve customer complaints and escalate to Store Director when necessary
Responsible for total store operations in the absence of the Store Director
Plan daily operations and monitor production processes in alignment with company procedures and profitability goals
Build grocery displays, rotate stock, and discard outdated or spoiled products
Ensure cleanliness of the work area and department
Implement promotional and seasonal displays; coordinate grocery sales promotions
Ensure merchandise is properly priced, displayed, and shelves are clean and well-maintained
Maintain and enforce department standards, including proper code dating for all products
Control inventory levels to ensure adequate product quantity, quality, and freshness
Follow division directives for ordering grocery products and maintaining stock levels
Supervise reclamation processing and maintain organized, in‑stock conditions in the back room and grocery areas
Minimize shrink and control costs
Prepare sales and inventory reports, including physical inventory every six months
Monitor employee productivity and evaluate performance
Schedule employees to ensure adequate coverage and service levels
Possess working knowledge of duties performed by all department employees (including opening/closing, dairy, and frozen)
Supervise, train, and assign duties to department employees
Train employees on store policies, sales procedures, and record‑keeping processes
Identify and mentor employees with high potential for advancement
Initiate personnel actions, including interviews, transfers, promotions, and disciplinary measures
Maintain working knowledge of company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook
Implement correct product preparation techniques
Safely use and operate related equipment such as pallet jacks, hand trucks, scissors, knives, safety cutters, and the Sterilox machine
Qualification
Required
Maintain an atmosphere of enthusiastic customer awareness with a focus on fast, friendly service
Assist customers by making product suggestions and engaging in suggestive selling techniques (telephone, intercom, and one-on-one interactions)
Answer and respond to incoming calls; resolve customer complaints and escalate to Store Director when necessary
Responsible for total store operations in the absence of the Store Director
Plan daily operations and monitor production processes in alignment with company procedures and profitability goals
Build grocery displays, rotate stock, and discard outdated or spoiled products
Ensure cleanliness of the work area and department
Implement promotional and seasonal displays; coordinate grocery sales promotions
Ensure merchandise is properly priced, displayed, and shelves are clean and well-maintained
Maintain and enforce department standards, including proper code dating for all products
Control inventory levels to ensure adequate product quantity, quality, and freshness
Follow division directives for ordering grocery products and maintaining stock levels
Supervise reclamation processing and maintain organized, in‑stock conditions in the back room and grocery areas
Minimize shrink and control costs
Prepare sales and inventory reports, including physical inventory every six months
Monitor employee productivity and evaluate performance
Schedule employees to ensure adequate coverage and service levels
Possess working knowledge of duties performed by all department employees (including opening/closing, dairy, and frozen)
Supervise, train, and assign duties to department employees
Train employees on store policies, sales procedures, and record‑keeping processes
Identify and mentor employees with high potential for advancement
Initiate personnel actions, including interviews, transfers, promotions, and disciplinary measures
Maintain working knowledge of company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook
Implement correct product preparation techniques
Safely use and operate related equipment such as pallet jacks, hand trucks, scissors, knives, safety cutters, and the Sterilox machine
Company
Tom Thumb Supermarket
Tom Thumb | DFWs Grocer Since 1948 At Tom Thumb, we’re proud to be a trusted part of the Lone Star State for over 75 years.
Founded in 1948
10001+ employees
Funding
Current Stage
Late StageLeadership Team
B
Bob Cullum
Founder
J
J.R. Bost
Founder
Recent News
2025-11-08
2025-09-28
Seattle TechFlash
2025-08-06
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