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NY Creates · 11 hours ago

Manager of Site Services

Albany, NY

Full-time

Onsite

Mid, Senior Level, Lead/Staff

$85K/yr - $95K/yr

8+ years exp

NY Creates serves as a bridge for advanced electronics and leads projects that advance R&D in emerging technologies. The Manager of Site Services is responsible for overseeing the day-to-day operations, maintenance, and support services of one or more large corporate sites, ensuring efficient and safe functioning of facilities and services.

Non ProfitSemiconductor

Responsibilities

Lead and manage all site services including custodial services, landscaping, parking lot maintenance, snow removal, moving furniture and equipment, and light construction and painting

Responsible for working with the recruitment department to onboard new staff as needed

Responsible for the selection, training, supervision and evaluation of personnel of custodial cleaners and maintenance staff

Ensure buildings and infrastructure are maintained to high operational, safety, and regulatory standards

Partner with Tenant Relations, Marketing and Communications, Facilities, and EHS teams to support site strategy and business needs

Manage third-party service providers and outsourced vendors, including contract negotiations, service-level agreements, performance reviews, and cost controls

Drive continuous improvement in vendor performance, quality, and efficiency

Oversee budgets related to site services and identify cost-saving opportunities without compromising service quality

Conduct purchasing research for necessary equipment and supplies to ensure maximum use of personnel resources

Set clear expectations, performance goals, and accountability standards

Foster a culture of safety, collaboration, and operational excellence

Ensure compliance with all local, regional, and corporate safety, security, and environmental regulations

Partner with EHS teams to support audits, inspections, and emergency preparedness plans

Enhance employee and visitor experience by ensuring high-quality, responsive site services

Collect feedback and analyze service performance metrics to drive improvements

Support workplace transformation initiatives, including space optimization, and sustainability efforts

Coordinate the operation and maintenance of heavy site equipment to include loaders, trucks and tractors

Qualification

Facilities ManagementVendor ManagementBudget ManagementBuilding Systems KnowledgeWorkplace Management SystemsCertifications IFMACertifications CFMCertifications FMPCertifications PMPSafety ComplianceOperational ExcellenceEmployee ExperienceTeam Leadership

Required

Eight or more years of progressive experience in site services, facilities management, or workplace operations within a large, multi-site organization

Proven experience managing vendors, budgets, and complex service contracts

Strong understanding of building systems, workplace services, and regulatory compliance