JFK Johnson Rehabilitation Institute · 3 hours ago
IT OPERATIONS ANALYST I - DIGITAL TECHNOLOGY SERVICES
Neptune City, NJ
Full-time
Onsite
New Grad, Entry Level
0+ years expHackensack Meridian Health is dedicated to transforming healthcare and serving as a leader of positive change. The IT Operations Analyst I will assist with system administration tasks, network troubleshooting, incident management, and automation of repeatable tasks, while supporting data center operations and ensuring system security.
Hospital & Health Care
Responsibilities
Performs data center operations system monitoring, including application and network systems that process in a 24x7x365 environment
Supports data center infrastructure by installing, maintaining and repairing hardware in order to accommodate
Assists with the management of data center operations owned inventory
Performs daily health checks and period inspections of data centers to proactively certify the state of systems and services
Works under supervision to monitor security-relevant logs and alerts for signs of compromise, attack, or system misuse and policy violations
Teams with third party MSSP to perform Tier-2 triage and collect related data from various network and system analysis systems
Ensures all alerts are logged, monitored, interpreted, analyzed, and investigated
Analyzes network flow data for anomalies and correlates reporting with enterprise-wide network activity
Troubleshoots and resolves incidents using documented procedures
Provides escalation status notification throughout the enterprise on service impacting events
Tracks and updates events in a ticketing system in a clear and efficient manner
Plans and coordinates with various cross-functional teams and vendors to ensure present and future capacity/scalability
Creates, documents and amends processes for future use in our knowledge base
Other duties and/or projects as assigned
Adheres to HMH Organizational competencies and standards of behavior
Qualification
Required
Bachelor`s degree in management information systems, information technology, computer science, related degree, and/or applicable technical certificate and/or equivalent related experience
Basic understanding with 0-2 years of relevant Information Technology experience
Excellent written and verbal communication skills as well as detail-oriented
Preferred
Experience working in a highly available 24x7x365 environment
Knowledge and experience of change, problem and incident management
Knowledge of data center infrastructure: power, cooling & facilities management
Knowledge on data center operations, processes and continuous processes improvement
Experience in data center safety and security measures
Knowledge of data center server capacity planning
Information Technology Infrastructure Library Foundations v3
Comptia A+ certification
Comptia Network+ Certification
Comptia Security+ Certification
Benefits
Health
Dental
Vision
Paid leave
Tuition reimbursement
Retirement benefits
Company
JFK Johnson Rehabilitation Institute
Offering New Jersey’s most comprehensive rehabilitation services, JFK Johnson Rehabilitation Institute is a 94-bed facility located in Edison, NJ, serving residents of the tristate area for more than 40 years.
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase