Corpay · 9 hours ago
Director, Supplier Strategy & Analytics
CORPAY is a global leader in business payments, focused on developing smarter ways for businesses to manage their expenses. The Supplier Strategy & Analytics Director will transform operational insights into actionable improvements, analyze performance data, and lead cross-functional initiatives to enhance supplier outreach and experience.
Financial ServicesFinTechPaymentsRisk Management
Responsibilities
Analyzing operational data to monitor Supplier Outreach performance, identify trends, and recommend improvements
Developing metrics, dashboards, and reporting frameworks to track efficiency, SLA adherence, and quality
Translating complex analyses into clear messages tailored to senior executives, managers, and entry-level teams
Conduct root-cause analyses to diagnose process or system issues and recommend corrective actions
Create and maintain success metrics/KPIs for key initiatives and evaluate progress against goals
Identifying and prioritizing opportunities to improve supplier outreach processes, systems, and workflows
Defining, documenting, and enhancing operational standards, controls, and quality management frameworks
Partnering with cross-functional teams to resolve escalated operational or customer-experience issues
Providing process mapping expertise to ensure consistency, efficiency, and high-quality execution
Leading and influencing teams in a matrixed reporting environment, driving alignment without direct authority
Collaborating with stakeholder groups across the organization to clarify requirements and drive improvement projects forward
Serving as a trusted partner for leadership on process design, operational strategy, and analytic insights
Partnering with product and technical teams to understand system capabilities and ensure performance meets expectations
Leading or supporting user acceptance testing (UAT) for system changes and large, complex initiatives
Identifying deviations, defects, or breakdowns in system performance and collaborate on solutions
Qualification
Required
Bachelor's degree required; technical degree preferred (Engineering, Systems Design, Information Systems, etc.)
8-10 years of experience in analytics, systems design, operations analysis, process improvement, or quality management
Experience leading or influencing cross-functional teams and driving results in an indirect leadership environment
Project management experience with large or complex initiatives is a plus
Strong analytical and problem-solving skills with a data-driven mindset
Ability to interpret complex data and communicate insights effectively to all organizational levels
Skilled in process mapping, workflow design, and identifying operational inefficiencies
Proficiency in analytical tools such as SQL, Power BI, or similar
High-level proficiency with Microsoft Excel and PowerPoint
Creative, innovative thinker who proactively identifies issues and improvement opportunities
Preferred
Experience with Agile and continuous improvement methodologies preferred
Benefits
Medical, Dental & Vision benefits available the 1st month after hire
Automatic enrollment into our 401k plan (subject to eligibility requirements)
Virtual fitness classes offered company-wide
Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time
Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
Philanthropic support with both local and national organizations
Fun culture with company-wide contests and prizes
Company
Corpay
Corpay provides online payment solutions.
H1B Sponsorship
Corpay has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (36)
2024 (14)
Funding
Current Stage
Late StageLeadership Team
Recent News
Seeking Alpha
2025-03-18
Business Wire India
2025-02-21
Company data provided by crunchbase