HCA Healthcare · 8 hours ago
Transport Coordinator
Plano, TX
Full-time
Onsite
New Grad, Entry LevelHCA Healthcare is an organization that invests in its employees, and they are seeking a dedicated Transport Coordinator for Medical City Plano. The Transport Coordinator will facilitate medical transport by coordinating requests and dispatching transport assets, ensuring patient needs are met effectively and efficiently.
BiotechnologyHealth CareHospitalMedicalPrimary and Urgent Care
Responsibilities
Receive medical transportation requests and coordinate transport through third-party vendor coordination and dispatch of medical transport assets
Use technology tools to document patient information, dispatch medical transport assets, and monitor transport progress
Respond to phone calls with a sense of urgency and demonstrate good customer service skills
Receive and maintain EMTALA education to prevent and identify risk to facility
Establish and maintain a high degree of awareness and knowledge of facility medical staff, services and specialized programs
Enter and supports data entry for accurate monitoring and reporting on all key indicators related to calls, admissions and transports
Ensure patient rights and confidentiality are maintained
Participate as an active and collaborative member of the multidisciplinary team
Participate in monthly staff meetings
Deal effectively with dissatisfied customers and escalate cases to leadership
Complete additional duties as assigned
Qualification
Required
High School Diploma or GED required
Possess good communication skills and cooperate positively with team members
Ability to comfortably use multiple computer-based programs and applications, often simultaneously
Ability to take initiative and act on multiple tasks
Ability to demonstrate good judgment, use critical thinking skills, and follow procedures
Proficient and understands medical terminology
Knowledge of basic hospital and transportation services with markets the PLC is serving
Ability to channel concerns appropriately and to function calmly in stressful situations
Preferred
Associate degree or higher preferred
Prefer experience in a healthcare setting (Acute Hospital, Outpatient Clinic, etc.)
Prefer experience in call center/communications or dispatch center
EMT Certification preferred
Benefits
Comprehensive medical coverage that covers many common services at no cost or for a low copay.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Company
HCA Healthcare
HCA Healthcare provides medical education and healthcare services in locally managed facilities. It is a sub-organization of North Florida Endoscopy Center.
Founded in 1968
10001+ employees
H1B Sponsorship
HCA Healthcare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2022 (2)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$8.51B2025-10-31Post Ipo Debt· $3.25B
2025-02-24Post Ipo Debt· $5.25B
2014-06-25Post Ipo Debt· $3.2M
Leadership Team
Nicholas Manning
Chief Executive Officer
Nick Lane
Regional Vice President Human Resources
Recent News
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