Rimrock ยท 3 hours ago
Quality Management Technician
Billings, MT
Full-time
Hybrid
New Grad, Entry LevelRimrock is committed to quality initiatives and regulatory compliance. The Quality Management Technician will support these initiatives by auditing records, coaching staff, and managing information requests to ensure adherence to guidelines and standards.
Addiction TreatmentHealth CareMental HealthNon ProfitWellness
Responsibilities
Support staff in understanding and adhering to standards
Process assigned routine chart audits, quality/in-depth chart reviews, and disclosure requests
Report out on findings, trends, and outcomes of audits to appropriate personnel
Coach identified staff in quality and compliance standards and practices
Answer phones, scan documents, process messages and other requests for information, and assist walk-in clients to complete requested tasks
Other duties, as assigned
Qualification
Required
High School Diploma is required
Must have experience learning computer systems/software and navigating and managing databases
Knowledge of Federal, State, CARF, and agency standards/rules/regulations, including HIPAA and 42 CFR
Support staff in understanding and adhering to standards
Within defined timelines, process assigned routine chart audits, quality/in-depth chart reviews, and disclosure requests
Report out on findings, trends, and outcomes of audits to appropriate personnel
Based on audit results and/or other concerns, coach identified staff in quality and compliance standards and practices
On an ongoing basis, support staff as it relates to understanding guidelines/standards/regulations and Rimrock's quality improvement efforts
Proficient in Microsoft 365 (Office), particularly Excel, Forms, Teams, Word, Outlook, and One Drive
Able to perform basic troubleshooting of technology and systems/software
Excellent analytical, computer, data entry skills
Must be able to communicate across disciplines and programs within the organization
Must be able to work independently and as a team
Must be able to self-organize, prioritize, and adjust, and problem-solve, as required by shifting requests, projects, and due dates
Must have a strong attention to detail and accuracy, with the ability to identify trends, discrepancies, and potential solutions
Intermittent physical effort involving lifting of up to 25 pounds, walking and stooping, is required
A typical workday involves sitting, frequent use of keyboard/computer, reaching with hands and arms, communicating and exchanging information
Approximately 30% or less of the time is spent standing
View, identify, and focus on information at varied distances
Involves everyday risk or discomfort requiring normal safety precautions in an office setting, meeting room, and/or client care area
Work may involve mental and emotional stress
Some driving may be required
Work is primarily in an office setting, with the ability to work remotely, upon request
If remote work is requested, you must have your own private/secure workspace and internet connection
Company
Rimrock
Rimrock is the largest drug and alcohol addiction treatment center in the region, serving adults with substance use and co-occurring disorders.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jeffrey Keller
CEO
Company data provided by crunchbase