University of Utah ยท 22 hours ago
Asst Dir, Departmental & External Scholarships
Salt Lake City, UT
Full-time
Onsite
Mid, Senior Level
$55K/yr - $57K/yr
2+ years expThe University of Utah is seeking an Assistant Director for their Departmental & External Scholarships. This role manages scholarship programs and processes, ensuring compliance with regulations while providing effective communication and counseling to students and colleagues.
Higher Education
Responsibilities
Manages designated programs in a manner that helps ensure comprehensive awareness and utilization of funding; adheres to relevant rules, regulations, policies, and practices
Ensures appropriate consumer information for designated programs is available to students and colleagues; ensures effective related communications, counseling, and training for students and colleagues
Communicates policies and procedures (including rights and responsibilities) to students, families, and colleagues in an accurate, timely, effective, thorough, equitable, and inclusive manner
Regularly revises, updates, and distributes manual(s) to ensure awareness of applicable and regulations, policies, and procedures, as well as rights and responsibilities (for students and colleagues)
Ensures effective advice and counseling provided for inquiries and recipients
Fosters constructive working relationships with on- and off-campus program/process partners and colleagues
Assists in monitoring award and payment records to ensure accuracy and resolve discrepancies or required eligibility adjustments
Actively supports and ensures reporting and required data submissions are completed accurately and timely
On at least an annual basis, assesses composition of and need for designated programs and their utilization; prepares summary of analysis and determines appropriate distribution in collaboration with supervisor and/or Executive Director
Prepares all contractual agreements and/or memoranda of understanding between the University of Utah and relevant program partners, if required, and ensures draft agreements are reviewed and approved by university legal services staff
Serves as subject matter expert and lead for designated programs
Monitors and adjusts, as appropriate, student financial aid awards to ensure timeliness and accuracy
Effectively advances processing and service workloads including delivery of services and processing; adjusts accordingly in collaboration with managers to ensure balanced, timely, accurate, well-documented, equitable, and inclusive services and processing within benchmarks established by supervisor and/or office management team
Determines eligibility for scholarships and financial aid, including types and amounts to be awarded or adjusted, in accordance with established federal and university standards and guidelines
As needed, applies verification and appeals policies/requirements accurately, consistently, fairly, and equitably
Professionally addresses and works toward resolution of complex or novel situations encountered in processing and service work of office
Ensures professional delivery of services, including maintenance of data/information security, privacy, and confidentiality
Follows appropriate records management procedures and complies with recordkeeping and archival requirements
Completes multiple complex reports used to monitor and assure service and processing benchmarks, as well as accuracy of eligibility and payments
Maintains expertise in laws, regulations, policies, procedures, and high impact practices affecting eligibility for and management of designated programs/processes
Monitors eligibility determinations for designated programs to ensure they are accurate and reasonable, and that adjustments are made appropriately and timely; ensures maintenance of thorough documentation of eligibility determinations, compliance, adjustments, and all related transactions for purposes of audits and program reviews
Maintains access to and a working knowledge of relevant internal and external systems
Provides clear and accurate documentation of transactions, conversations, interactions, and edits affecting student eligibility and/or compliance with applicable regulations, statutes, and/or policies
Adheres to all statutory, regulatory, and policy guidance, including office policies and procedures
Maintains privacy and confidentiality of student and family data and information
Maintains security of student records and related information
Actively participates in and contributes to overall office effectiveness
Maintains current knowledge of policies, rules, regulations, technical standards, and high-impact practices associated with administering and delivering federal, state, institutional, and private programs, including associated systems and emerging technologies
Actively participates in professional meetings, conferences, and workshops; meets and communicates clearly with colleagues in similar positions/roles; researches industry practices; shares resulting knowledge and research with management and staff in order to serve well the students and the institution
Participates in approved professional development activities in coordination with supervisor
Ensures area policies and procedures are current and accurate
Supports financial aid outreach events, ensuring delivered information and question responses are accurate, timely, complete, and professional
Maintains professional appearance and demeanor, including when engaging students, families, colleagues, and members of the public
Collaborates with other employees on office committees regarding policy, procedures, and training opportunities
Assists in training new employees (permanent and temporary, including interns and graduate assistants), as needed
Effectively supervises and manages staff within areas of responsibilities; monitors and ensures overall office operations are functional, accessible, efficient, compliant, and free of conflicts of interest
Effectively manages priorities and situations affecting programs and operations; Communicates appropriate and timely status updates regarding the designated programs; advises management of anomalies, trends, or patterns affecting student and program eligibility
Directs timely and accurate completion of workload, including efficient monitoring and distribution of workload; proactively coordinates with colleagues and managers to ensure effective office-wide coordination and delivery of processing, services, and outreach activities
Routinely and thoroughly reviews, and/or assigns for review, output and reports for accuracy and compliance
Establishes (and monitors) effective timelines/calendars for projects/tasks
Ensures communication of policies and procedures (including rights and responsibilities) to students, families, and colleagues occurs in an accurate, timely, effective, thorough, equitable, and inclusive manner
Routinely informs supervisor and senior management team of status updates regarding the designated programs/processes; advises management of anomalies, trends, or patterns affecting student and program eligibility
As needed, serves on and/or oversees various office committees, which may include such functions as communications plan, appeals processes, outreach, personnel, forms and publications, etc.; position may also be asked to serve on Enrollment Management and/or University committees
Maintains effective working relationships and serves as a resource regarding scholarship and financial aid issues, policies, and procedures
Assesses needs for training and professional development for staff supervised; ensures and supports effective training and professional development of staff
Performs other duties as assigned by supervisor and/or Executive Director, including providing assistance in other areas within UOSFA during peak or seasonal periods for processing and service
Qualification
Required
Bachelor's degree in a related field plus two years of related experience or equivalency (one year of education can be substituted for two years of related work experience)
Demonstrated human relations and effective communication skills
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description
Preferred
Previous work experience in a higher education setting
Ability to effectively manage complex programs and regulations/policies
Demonstrated ability to work with and serve well all students who apply for and are qualified to participate in postsecondary education
Company
University of Utah
The University of Utah, located in Salt Lake City in the foothills of the Wasatch Mountains, is the flagship institution of higher learning in Utah.
10001+ employees
H1B Sponsorship
University of Utah has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (216)
2024 (189)
2023 (201)
2022 (175)
2021 (156)
2020 (174)
Funding
Current Stage
Late StageLeadership Team
Allison Nicholson
Special Assistant to CFO
Bruce Hunter
Interim Chief Innovation and Economic Engagement Officer
Recent News
National Institutes of Health (NIH)
2023-06-27
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