Apply on Employer Site

Sheppard Pratt · 9 hours ago

Employee & Labor Relations Specialist

Towson, MD

Full-time

Onsite

Entry, Mid Level

2+ years exp

Sheppard Pratt is a healthcare organization, and they are seeking an Employee & Labor Relations Specialist. The role involves providing consultation on employee relations, supporting union avoidance strategies, and ensuring compliance with labor laws while promoting a positive work environment.

CharityEducationHealth CareNon ProfitSpecial Education

Responsibilities

Actively seeks to provide quality services that meet the needs of patients and clients as well as other identified customers - employees, applicants, supervisors, vendors, other employers, and regulatory agencies

Demonstrates commitment to confidentiality and fairness in all staff communications and actions. May represent HR on various Sheppard Pratt committees as requested

Provides consultation to employees and managers regarding the interpretation of SP policies, corrective actions, and effective problem-resolution to maximize employee performance

Advises leaders on employee relations strategies that promote a positive work environment and reduce vulnerability to union organizing activity

Ensures managers’ awareness and knowledge of legal requirements/constraints and organizational policies with respect to the handling of employee relations concerns and the terms and conditions of employment

Reviews and edits corrective actions, composes termination letters, and processes termination for involuntary terminations

Attends unemployment hearings, as necessary

Supports the organization’s union avoidance strategy by proactively identifying, assessing, and addressing employee relations issues that may contribute to organizing activity

Monitors workplace trends, employee complaints, exit interview data, and engagement indicators to identify early warning signs of union interest or organizing risk

Partners with leadership to develop and implement action plans to strengthen direct employee-employer relationships and reinforce positive workplace culture

Advises leaders on lawful communications, behaviors, and best practices related to labor relations compliance, union awareness and avoidance

Supports leadership during union-related activity by coordinating documentation, preparing management guidance, and escalating concerns as appropriate

Maintains a strong working knowledge of the National Labor Relations Act (NLRA) and applicable labor relations laws to ensure organizational compliance

Assists in delivering union awareness and labor relations training for supervisors and managers

Tracks and monitors employee and supervisory concerns identifies trends and potential issues, and brings them to the ER Director’s attention; logs the cases in the Case Management System (CMS) in a timely fashion

Maintains and reviews highly sensitive Human Resources data such as corrective actions, unemployment claims, EEOC charges, retention rates, turnover rates, turnover reasons, and satisfaction ratings. Produces reports as needed

Analyzes data related to engagement, turnover, grievances and complaints to support union avoidance strategies and leadership decision-making

Maintains strong knowledge of HR policies, employment law, and labor relations requirements, including NLRA considerations; effectively communicates these to managers and employees

Ensures management actions and communications are compliance with labor laws while supporting a union-free environment

Works with managers in preparing for unemployment hearings and represents the organization at hearings. Provides required documentation/information for the effective and cost-efficient management of unemployment compensation claims

Responds to employee concerns about management, working conditions, harassment/discrimination claims or other issues; escalates issues to appropriate managers as needed

Supports and facilitates management training in employment law, employee relations, and union awareness/labor relations best practices

Assists with the development and delivery of training designed to strengthen leadership effectiveness and reduce labor relations risk

Other Duties As Assigned

Qualification

Labor relations principlesUnion avoidance strategiesNational Labor Relations ActSHRM certificationHuman Resources experienceConflict resolution skillsVerbal communication skillsWritten communication skillsAttention to detailInterpersonal skills

Required

Work requires a bachelor's degree in Human Resource Management, Business Administration, or related field; relevant people management experience of over 3 years with SHRM certification may be substituted for degree

Work requires at least 2 years' experience in Human Resources or related field; must possess working knowledge of labor relations principles, union avoidance strategies, and the National Labor Relations Act (NLRA)

Ability to coach leaders on lawful and effective employee communications in union-aware settings

Excellent verbal and written communication skills

Effective conflict resolution skills

Proven experience administering and representing human resources policy and procedures

Good attention to detail and accuracy in documenting and reporting data and coordinating and organizing events

Work requires analytical ability sufficient to apply policies to resolve problems posed by supervisors and managers, anticipate problems/complications and assist in their resolution, and determine when to escalate concerns to the ER Director

Work requires a high level of interpersonal skills sufficient to interact effectively with management, external contacts, and all levels of employees, conduct presentations at employee orientation, solicit information from individuals and groups, and explain policies and procedures in sometimes difficult situations

Work requires the ability to prioritize and respond appropriately to requests for PRN assistance and/or meetings, pay close attention to details, and meet established deadlines, frequently producing a high level of mental/visual fatigue