Wells Fargo · 1 week ago
Tele Sales Manager
Irving, TX
Full-time
Hybrid
Mid, Senior Level
2+ years expWells Fargo is a leading financial services company, and they are seeking a Tele Sales Manager to lead a team of sales professionals in a fast-paced tele-sales center environment. The role involves driving revenue through merchant acquisition sales, coaching team members, and ensuring customer needs are met.
BankingFinancial ServicesFinTechInsurancePayments
No H1B
Responsibilities
Supervise a Contact Center Sales team of more experienced sales representatives ensuring that production or revenue goals, as well as customer needs are met through business development and growth opportunities
Identify opportunities for process improvement and risk control development to meet sales and referral goals
Coach and develop a positive and productive work environment
Coordinate and build relationships with business partners and review tracking and monitoring reports
Make day-to-day supervisory and tactical decisions and resolve issues related to team supervision, work allocation, and daily operations under direction of Contact Center Sales management
Collaborate and consult with Contact Center Sales peers, colleagues, and managers to ensure business objectives are met
Manage allocation of people and financial resources for Contact Center Sales
Mentor and guide talent development of direct reports and assist in hiring talent
Qualification
Required
2+ years of Contact Center Sales, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
1+ years of Leadership experience
Preferred
Management experience with ability to effectively manage and engage sales teams and demonstrate coaching skillset and leadership skills
Sales experience in tele sales and sustained sales experience with proven sales success
Familiarity with CRM systems and sales performance tools
Knowledge and understanding of tele-sales environment (phone, email, online, digital) with emphasis on sales strategies
Workforce management experience including directing activities of team members, performance management, career development, coaching, mentoring, and succession planning
Reporting and analytics experience using various reporting tools
Financial background, with preferred Merchant Services experience and knowledge of acquisition, POS systems, and payment gateways
Experience training and coaching sales agents
Knowledge and understanding of call routing and call reporting dynamics
Intermediate Microsoft Office (Outlook, Excel, Word, PowerPoint, LiveMeeting and SharePoint) skills
Bilingual skills are a plus
Benefits
Competitive salary
Robust benefits package
Programs to support your work-life balance and well-being
Company
Wells Fargo
Wells Fargo & Company is a financial services firm that provides banking, insurance, investments, and mortgage services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-10-06IPO
Leadership Team
Charlie Scharf
CEO
Fernando Rivas
CEO of Corporate & Investment Banking
Recent News
2026-01-24
2026-01-23
Company data provided by crunchbase