Ozarks Electric Cooperative · 1 week ago
Field Service Technician II
Fayetteville, AR
Full-time
Onsite
New Grad, Entry LevelOzarks Electric Cooperative, headquartered in Fayetteville, Arkansas, is a member-owned electric cooperative serving over 90,000 meters. They are seeking a Field Service Technician II who will perform field collection activities, general service work associated with metering problems, and assist lead linemen in service duties, ensuring safety and compliance with regulations.
Energy
Responsibilities
Performs field collection activities, which includes collecting payments on past due accounts or removing energized meters and setting or resetting energized meters up to 240 volts. Can assist with voltages above 240 volts under direct supervision of a qualified employee
Completes general service work associated with metering problems
Uses an extendo stick to connect or reconnect transformers when needed
Takes part in scheduled rotation of resetting meters when resets are performed after the end of a normal
May read residential and commercial meters as assigned. Verifies meter number, number of dials, multiplier, if applicable, status of account, rate class and locations
Identifies and reports safety hazards, vandalism, meter tampering and other problems spotted in the field
Responds to member questions and reports service problems to appropriate Cooperative personnel
Assists lead lineman in performance of service duties and after-hours on-call duties. Must be available for outage restoration call outs any time of day or night
Serves as an assistant to Lineman to include proper positioning of equipment and digging of holes, prepares materials for each project including but not limited to cutouts, arrestors, meter loops and transformers
Performs all ground activities and will be able to: frame poles and interpret a speck book, also be able to distinguish between different voltages and know how to test those voltages for live or deenergized lines
Ensures that vehicles are kept clean and orderly and are stocked with adequate material
Complies with safety rules and regulations. Cooperates with all employees in maintaining good working relationships and high morale, exchanging ideas, information, and job experience
The Field Service Technician II position shall be required to perform any other duties assigned to fulfill the objectives of the cooperative
Courteously answers inquiries, and, if unable to do so, directs them to the appropriate person, making every effort to gain their increased understanding and acceptance of the cooperative plans, programs, and policies
Works with and assists Highway departments state and local; law enforcement state, county, and city when necessary
Qualification
Required
High school diploma or equivalent required
Must successfully complete Northwest Arkansas lineman college curriculum, designed for this position within 18 months
Must have basic knowledge of electricity
Must possess a class A CDL without violations
Must have a thorough working knowledge of service applications and billing processes
Must be familiar with the considerable hazards that exist in falls, electric shock, electric flash, automobile traffic and falling objects and with proper use of all PPE
Must be proficient in CPR, first aid, and pole top/bucket rescue
Must have a current driver's license without violations that would prevent insurability and with a class A commercial endorsement
Must be familiar with all equipment necessary to work on electric distribution lines, vehicles, and tools necessary for connection and disconnection of electric meters and power line maintenance
Must know how to use all office equipment laptops, pads, and cell phones
Must be able to read and interpret maps, diagrams, and technical information
Must acquire within a reasonable time span knowledge of material specifications, national safety code, appropriate cooperative safety rules and regulations and policies and procedures
Must be familiar with the use of computers and various software used by the cooperative
Must have the ability to organize, plan, prioritize multiple responsibilities with minimal supervision
Must have demonstrated the ability to successfully balance and complete numerous tasks and job functions simultaneously
Must be able to work in a fast paced, high-pressure work atmosphere
Must be able to identify nominal voltages and electrical hazards
Employee may be required to climb poles and work on primary and secondary poles as well as help lineman with aerial work
Must be able to perform all activities listed in the job description with or without reasonable accommodations
This position is frequently required to stand, walk, sit, use hands to finger, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, and talk and hear
The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100lbs
Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and ability to adjust focus
Benefits
Competitive wages
Fully paid medical and dental coverage for both you and your dependents
Defined benefit pension plan
401(k) plan with employer matching contributions
Paid time off
Nine paid holidays
Paid parental leave
Disability benefits
Life insurance
Tuition reimbursement
Company
Ozarks Electric Cooperative
Ozarks Electric Cooperative providing reliable electrical service throughout Northwest Arkansas and Northeast Oklahoma.
Founded in 1938
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Barrett Breeding
Vice President Corporate Services | CFO
Recent News
Talk Business & Politics
2025-12-24
Talk Business & Politics
2025-04-29
Company data provided by crunchbase