HCA Healthcare · 6 hours ago
Front Desk Supervisor
Coppell, TX
Full-time
Onsite
Mid, Senior Level
3+ years expHCA Healthcare is a leading provider of healthcare services committed to delivering compassionate care. They are seeking a Front Desk Supervisor to lead clinic staff, ensure patient satisfaction, and maintain compliance with healthcare regulations.
BiotechnologyHealth CareHospitalMedicalPrimary and Urgent Care
Responsibilities
Leads by example and is a positive role model. Ensures FDC leads by example as well
Participates in and supports methods of measuring patient satisfaction
Ensures that all employees understand that the patient in the clinic is our top priority at all times
Ensures our occupational clients are made a top priority in the clinic and that all staff members are following the company preference card
Ensures each team member is properly trained and capable of working independently as a productive team member
Proactively works to fill open shifts, and has a back-up plan in place by required deadline
Assists with holding all staff accountable to uphold the requirements to work all shifts (days, evenings and weekends)
Ensures all HIPAA forms are completed in compliance with policies, rules and regulations
Oversees medical information requests. Must ensure staff is properly trained on releasing medical records. This includes attorney’s office request or any third party request that should be given out by the medical records department
Relays pertinent information to Center Manager, Front Desk Coordinator, Front Desk Regional Manager and Area Manager regarding personnel problems
Oversees implementation of new company policies and procedures at the clinic level
Front Desk Training – rotating classes amongst the FDS team
Qualification
Required
2 years of experience in medical benefits and insurance verifications
3 years of experience in medical front office position
2 – 3 years of experience in a lead or training role is required
Must have proficient computer skills, the use of email and general knowledge of Word and Excel
Must maintain a valid driver's license and active vehicle insurance as traveling to clinics for assistant is required
High school graduate or equivalent is required
Preferred
Associates or Bachelors in a Healthcare related study is preferred
Benefits
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Company
HCA Healthcare
HCA Healthcare provides medical education and healthcare services in locally managed facilities. It is a sub-organization of North Florida Endoscopy Center.
10001+ employees
H1B Sponsorship
HCA Healthcare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2022 (2)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$8.51B2025-10-31Post Ipo Debt· $3.25B
2025-02-24Post Ipo Debt· $5.25B
2014-06-25Post Ipo Debt· $3.2M
Leadership Team
Nicholas Manning
Chief Executive Officer
Nick Lane
Regional Vice President Human Resources
Recent News
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