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Ohio BWC (official) · 3 hours ago

Office Professional 2/Mail Clerk Messenger - PN: 20067521

Columbus, OH

Full-time

Onsite

New Grad, Entry Level

$21.19/hr - $23.91/hr

0+ years exp

Ohio BWC is a state agency focused on promoting workplace safety and providing quality care for injured workers. The Office Professional 2/Mail Clerk Messenger will perform clerical tasks to support policy processing teams and the Mailroom department, including handling mail and documents, operating state-owned vehicles, and maintaining accurate records.

Employee BenefitsInsuranceTraining

Comp. & Benefits

Responsibilities

Performs clerical tasks in support of policy processing teams, claims and Mailroom department

Prepares employer and claims documents for imaging

Operates State-owned vehicles (e.g., vans, passenger vehicles, and 26' box truck) in order to pick-up and deliver mail and packages to parties on and off-site

Utilizes material handling equipment (e.g., dollies, flatbed carts)

Retrieves mail from other State buildings and handles paperwork associated with completing deliveries

Processes incoming and outgoing policy and claims mail

Uses computer to verify policy coverage status of employer in order to locate policy files

Receives, inspects and records new material, supplies and equipment for distribution throughout the agency

Places asset tags on received items according to rules, policies and procedures

Requires travel and ability to legally operate a state-owned vehicle

Qualification

Clerical tasksData entryPersonal ComputerCustomer serviceAttention to detailCritical thinkingTime managementWritten communication

Required

6 mos. trg. or 6 mos. exp. in using personal computer & related business office software

6 mos. trg. or 6 mos. exp. in office practices & procedures

6 mos. exp. as Office Professional 1, 12141

Formal education in arithmetic that includes addition, subtraction, multiplication, division & reading common English vocabulary

valid driver's license if position requires operation of vehicle to pick up or deliver mail

Knowledge of BWC policies & procedures

Knowledge of Division & departmental policies & standard operating procedures

Knowledge of BWC forms

Knowledge of office practices & procedures

Knowledge of public relations

Knowledge of customer service principles

Knowledge of BWC document retention schedules & Naming Policy guidelines

Skill in Personal Computer; software (e.g. Outlook E-Mail, Right-Fax, Adobe Acrobat Reader, Access)

Skill in Office Equipment (e.g. fax machines, telephones)

Ability to forward materials to customers via US Mail, Express Mail, UPS, fax, & E-Mail

Ability to identify customer needs when customer is unsure & follow up accordingly

Ability to carry out detailed but basic instructions

Ability to deal with problems involving few variables within familiar context

Ability to deal with some abstract but mostly concrete variables

Ability to maintain accurate records

Ability to cooperate with co-workers on group projects

Company

Ohio BWC (official)

BWC helps thousands of injured workers and their employers each year by providing support, resources, and services to ensure workplace safety and recovery.

Founded in 1912

Columbus, Ohio, USA

1001-5000 employees