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Boeing · 4 hours ago

Salesforce Senior Delivery Lead

Renton, WA

Full-time

Onsite

Senior Level

$139K/yr - $187K/yr

5+ years exp

Boeing is a leading company in innovation and collaboration, seeking a Salesforce Senior Delivery Lead to join their Customer Relationship Management team. The role focuses on end-to-end delivery of Salesforce CRM initiatives, ensuring operational readiness and alignment with business goals across multiple agile teams.

AerospaceIndustrial

No H1B

Responsibilities

Own end-to-end delivery of Salesforce CRM initiatives across multiple agile teams, ensuring releases meet scope, quality, timeline, security, and compliance expectations

Lead cross-team planning, sprint synchronization, and alignment of commitments during quarterly Program Increments (PI)

Manage dependencies, sequencing, and delivery risks across Salesforce teams, enterprise IT teams, and business programs to minimize blockers and rework

Support business-based Product Managers in go-live planning, including deployment windows, rollback strategies, and production cutover activities

Coach and mentor Product Owners, Pod Leads, and supplier delivery leads to improve agile execution, team effectiveness, and delivery maturity

Partner with IT Product Management on budget oversight, vendor performance, capacity planning, and resource allocation to meet delivery targets

Remove organizational impediments and escalate risks or issues requiring program-level or executive attention with clear mitigation plans

Translate business strategy and product priorities into a clear, executable delivery roadmap with measurable milestones

Partner with Release Train Engineers and Pod Leads to establish and sustain agile governance, including roles, decision rights, and escalation paths

Maintain cross-team risk, issue, and dependency tracking, driving timely mitigation and resolution

Act as the primary delivery liaison between business-based product and solution managers and agile teams, ensuring alignment on priorities, acceptance criteria, success metrics, and trade-off decisions

Provide clear, executive-ready communication on delivery status, risks, dependencies, and outcomes to program leadership and steering committees

Ensure delivered solutions align with enterprise architecture, security, data, and integration standards

Coordinate cross-team architectural decisions and sponsor technical enablers such as refactoring, platform upgrades, CI/CD improvements, and observability to reduce technical debt and long-term risk

Embed and enforce quality gates across CI/CD pipelines, automated testing, code reviews, security scanning, and performance validation

Define and oversee production readiness criteria, operational handover, monitoring, incident response, and post-incident reviews

Track and improve delivery KPIs including predictability, defect trends, release stability, deployment frequency, and team velocity

Lead regular team-level and cross-team retrospectives, converting insights into actionable improvements

Promote a DevOps culture, automation, and data-driven decision-making across delivery teams

Support standardization of delivery tools and processes for backlog management, CI/CD, test automation, and observability

Create and maintain delivery playbooks, templates, and runbooks to scale consistent practices across teams

Ensure compliance with regulatory, audit, security, and vendor risk requirements across development and deployment practices

Qualification

Salesforce deliveryAgile/SAFe environmentsDevOpsCI/CDStakeholder managementRisk managementExecutive communicationProgram deliveryContinuous improvementRegulatory complianceTechnical debt managementGlobal team experienceTeam leadershipCross-team collaboration

Required

5+ years of experience in technology delivery, program delivery, or product execution roles

5+ years of experience leading Salesforce or enterprise SaaS delivery in agile/SAFe environments

5+ years of experience managing multiple agile teams, cross-team dependencies, and PI planning

5+ years of experience in Agile / SAFe delivery models

5+ years of experience with DevOps, CI/CD pipelines, automated testing, and release governance

5+ years of experience with stakeholder management, risk management, and executive communication

5+ years of experience delivering in large, matrixed, or regulated enterprise environments

Preferred

Bachelor's degree or equivalent work or military experience

Certifications such as Salesforce Certified Administrator, SAFe Product Owner/Product Manager (PO/PM) (or equivalent agile certification), Salesforce Platform App Builder, Salesforce Advance Administrator, SAFe Agilist (SA), SAFe Release Train Engineer (RTE), or Salesforce Sales/Service/Marketing Cloud Consultant

Experience leading Salesforce delivery across Sales, Marketing, Service, or Corporate Functions

Experience working with global teams and supplier delivery models

Experience with platform health, technical debt management, and observability