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HCA Healthcare · 7 hours ago

Scheduler

Austin, TX

Full-time

Onsite

New Grad, Entry Level

HCA Healthcare is committed to caring for patients with purpose and integrity. They are seeking a Scheduler to manage operative procedures, admissions, and anesthesia requests while ensuring accurate patient scheduling and insurance information management.

BiotechnologyHealth CareHospitalMedicalPrimary and Urgent Care

H1B Sponsor Likely

Responsibilities

Answers telephone in a timely and professional manner

Schedules all patients for surgical, cath lab, obstetric, anesthesia and endoscopy procedures/office admissions via Meditech

Select accurate insurance carrier plans and informs the patients or physician office Staff of any carrier that is out of network or any carrier that may result in a decrease on benefits

Ensure that any edits performed in the scheduling module are also duplicated in the admissions module

Maintain knowledge of the scheduling reports for the next day to ensure department readiness in the event of any unscheduled Meditech down-time

Work closely with the physician office staff and L&D Supervisor/Manager to ensure that procedures are scheduled accurately

Receive incoming precert mail and ensure that precerts are entered in the scheduling or registration system

Select the correct patient medical record number consistently

Maintain open communication with the registration staff regarding those unscheduled patients presenting for services to ensure appropriate testing is performed and times are available

Edit via the scheduling module those departmental calendar changes to ensure that patients are not scheduled when personnel and equipment are not available

Acknowledge, file, and send E-MAILS messages via OUTLOOK

Edit medical accounts to a PRE status

Enter outpatient procedures in the Order Entry System

Pull reservations off printers, keeping clinical reservations filed according to policy. Return surgical reservations to each appropriate scheduler

Work clinical accounts a least 2 days in advance in order for admitting personnel to use reservations for calling patients and checking patient and insurance information

Practice and adhere to the 'Code of Conduct' philosophy and 'Mission and Value Statement'

Other duties as assigned including running iatrics on Medicare patients

Communicates clearly and concisely, verbally and in writing

Customer orientation-establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations

Interpersonal skills-able to work effectively with other employees, patients and external parties

PC skills- demonstrates proficiency in PC applications as required

Policies & Procedures – demonstrates knowledge and understanding of organizational policies, procedures and systems

Basic skills-able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately

Qualification

Meditech schedulingInsurance verificationPC skillsBasic mathematical skillsCustomer orientationPolicies & Procedures knowledgeInterpersonal skillsCommunication skills

Required

Schedules operative procedures/admissions/anesthesia requests; obtains via authorization scheduling or registration system; obtains and enters insurance information, History & Physicals, Physician Orders; answers incoming phone calls

Utilizes Meditech scheduling grid