City of O'Fallon, Illinois · 1 week ago
Sports Park Manager
O'Fallon, IL
Full-time
Onsite
Entry Level
$17/hr - $18/hr
1+ years expThe City of O'Fallon is seeking a Seasonal Sports Park Manager to create a fun, safe, and welcoming experience at O’Fallon Family Sports Park. This role involves providing leadership to part-time staff, assisting guests, and ensuring events run smoothly while maintaining high standards of customer service and cleanliness.
AssociationCommunitiesGovernment
Responsibilities
Provides on-site leadership and guidance to seasonal part-time staff as well as supporting staff performance, training, and accountability
Serve as a friendly liaison between the O’Fallon Parks & Recreation Department and park guests
Welcome guests and help ensure a positive, enjoyable experience for all
Open and close park gates and unlock/secure fields and facilities as scheduled as well as monitoring the complex, promote park rules, and address concerns in a professional, respectful manner
Work closely with tournament directors, coaches, and officials to support successful practices, games, and events
Assist with supply transport and setup between concession stands and event areas
Provide oversight and assistance to concessions and event staff guests
Help ensure concession operations follow food safety, cleanliness, and service standards
Make recommendations regarding praise or discipline of sports park employees
Enforce safe food handling procedures at all times
Complete City-provided Food Safety training prior to beginning work
Assist with preparing and serving food and beverages in a fast-paced environment
Help maintain clean, organized concession areas throughout each shift
Perform additional tasks related to park operations as needed
Report maintenance or mechanical concerns to the Recreation Coordinator
Must be able to work independently without direct supervision, as well as in a team environment to safely and productively complete tasks. The ability to exercise initiative, good judgement, and time management while remaining productive is essential. Work assignments will generally fall within operational areas described for this position, but the ability to support park needs in other areas will be required at times
Qualification
Required
High school diploma or equivalent
1 year of previous food service, customer service, or leadership experience preferred
Possession of a valid State of Illinois driver's license or other state equivalent
Strong customer-service mindset with a focus on creating positive guest experiences
Ability to lead by example through visible engagement, positive communication, and proactive support of staff and guests
Ability to build rapport and maintain professional, approachable interactions with staff, guests, and partners
Ability to coach and support staff in real time to improve service and teamwork
Ability to remain calm, confident, and solution-oriented during busy or challenging situations
Strong communication skills and ability to adapt leadership style to the needs of the team
The ability to use a computer, computer hardware and common software applications
The ability to understand and comply with workplace rules and policies
Must be able to work and cooperate with others, resolve problems, and possess a positive attitude while contributing to and maintaining a safe, productive, and respectful work environment
Must always represent the department in a positive and professional manner and serve as a reliable source of information about department programs and park rules and regulations
The ability to perform physical activities such as standing or walking for extended periods, frequent and repeated bending, crouching, stooping, stretching
The ability to lift up to 50lbs unassisted
Preferred
Minimum 2 years' customer service experience
Company
City of O'Fallon, Illinois
In the St.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase