Annuity Health, LLC ยท 18 hours ago
Remote Insurance Follow-Up Representative
United States
Full-time
Remote
Entry Level
$20/hr - $26/hr
3+ years expAnnuity Health, LLC is seeking a Remote Insurance Follow-Up Representative to handle collection functions for hospital and physician services. The role focuses on account resolution, including following up with Medi-Cal and various insurance companies on claim status and managing billing processes.
Customer ServiceDebt CollectionsHealth CareHealth Insurance
Hiring Manager
Marilyn Paul
Responsibilities
Provide customer service to various healthcare contract customers
Prepare, research and collect from Medi-Cal and various contracted health insurance payers
Research remits and Explanation of Benefits (EOBs) for complete accurate payments or denials
Provide or arrange for additional information when needed
Submit corrected claims or appeals
Request appropriate adjustments, when required
Identify items that require client assistance
Gather payor trends and provide feedback
Other duties as assigned
Qualification
Required
Medi-Cal experience required
Microsoft Office
Knowledge in government and non-government billing guidelines for facility/physician
Knowledge in account/claim status, resolution, and appeals process
Knowledge of the UB04 and HCFA forms
Excellent customer service and time management skills
High attention to detail required
Excellent verbal, written, and electronic communication skills required
High school diploma or General Education Development (GED) certificate required
Preferred
EPIC experience preferred
One to Two years of college preferred
Minimum of three years of experience preferred
Prior medical billing and insurance collections or healthcare revenue cycle experience preferred
Company
Annuity Health, LLC
Annuity Health is dedicated to servicing healthcare providers.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jeffrey Berenholz
Chief Legal and Compliance Officer
Company data provided by crunchbase