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Ampcus Inc · 1 day ago

Practice Coordinator

San Francisco, CA

Full-time

Onsite

Mid Level

$33.59/hr - $38.59/hr

4+ years exp

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. They are seeking a Practice Coordinator to support daily clinic operations in a high-volume, patient-facing healthcare environment, providing administrative, scheduling, and coordination support while delivering excellent customer service to a diverse patient population.

Data ManagementInformation Technology

Responsibilities

Referral intake and management (incoming referrals and referral work queues)

Pending orders and smart sets

Surgical scheduling

Work queue processing

CRM messaging and follow-up activities (including second calls and telephone encounters)

Management of open encounters and staff messages

Patient messaging workflows

MyChart workflows (patient advice requests, scheduling, routing to providers)

Patient check-in and check-out processes

Patient lookup and documentation

Letters, pools, routing, and internal messaging tools

Comment fields and quick notes

Scanning and document management

Qualification

Administrative coordinationMedical practice terminologyPatient schedulingEPICCustomer serviceBilingual (Spanish preferred)Organizational skillsBasic math skillsKeyboardingOffice tools proficiencyInterpersonal communicationProblem-solving skills

Required

High school diploma or equivalent with 4 years of related experience, OR college degree with 6 months of related experience, OR an equivalent combination of education and experience

Strong written communication skills, including the ability to compose, edit, and proofread a variety of documents

Demonstrated administrative and office coordination experience

Working knowledge of medical practice terminology

Basic math skills and ability to perform cash-handling duties

Ability to interact sensitively and effectively with patients

Strong organizational, analytical, and problem-solving skills

Ability to prioritize tasks, meet deadlines, and work with minimal supervision

Proven ability to exercise sound judgment under pressure

Excellent customer service and interpersonal communication skills (in person and via telephone)

Strong computer proficiency, including keyboarding and experience with Office tools (Outlook, Word, Excel)

Demonstrated ability to navigate multiple patient record and scheduling systems

Ability to successfully pass fingerprinting and obtain approval as a cash collector

Preferred

SFDPH Eligibility Basics Certification

Bilingual or multilingual skills, Spanish strongly preferred

Prior healthcare experience (medical, dental, or veterinary), particularly in: Patient scheduling, Insurance verification, Medical record abstraction, Patient financial services

Experience with appointment, ancillary service, and/or surgical scheduling

Prior experience using EPIC

Knowledge of community-based HIV service agencies and HIV-specific assistance programs

Experience providing services to HIV-positive individuals in a clinic-based setting

Company

Ampcus Inc

Ampcus is a global business, technology consulting and an staff augmentation firm specializing in AI/ML,digital solutions, Cybersecurity & Risk management, Testing, Forensics & Fraud services and human capital management.

Founded in 2004

Chantilly, Virginia, USA

1001-5000 employees