Boutique Homme ยท 2 days ago
Idealease Account Representative
Boutique Homme is seeking an Idealease Account Representative to manage and grow customer relationships in full-service leasing and fleet solutions. The role involves serving as the primary contact for Idealease customers, ensuring contract performance and customer satisfaction while supporting fleet efficiency and dealership profitability.
Retail
Responsibilities
Manage a portfolio of Idealease customer accounts, serving as the primary contact for leasing, rental, and fleet service needs
Develop and grow new and existing accounts by identifying opportunities for additional lease units, rental solutions, and contract renewals
Coordinate with service, parts, and operations teams to ensure vehicle uptime, preventative maintenance compliance, and customer satisfaction
Support customers throughout the lease lifecycle including onboarding, contract execution, vehicle delivery, and ongoing account management
Monitor contract performance, utilization, and service metrics to proactively address issues and improve customer outcomes
Prepare quotes, proposals, and lease renewals in alignment with Idealease and OEM guidelines
Maintain accurate account records, forecasts, and activity tracking within CRM and leasing systems
Respond to customer inquiries and escalations in a timely, professional manner
Stay current on Idealease programs, pricing structures, and fleet solutions to provide informed recommendations
Collaborate with sales leadership to support revenue growth, retention, and overall leasing strategy
Qualification
Required
Strong customer relationship and account management skills within a B2B or fleet environment
Ability to manage multiple accounts, prioritize tasks, and meet deadlines in a fast-paced environment
Strong communication, negotiation, and problem-solving skills
Financial and commercial awareness with the ability to understand contracts, pricing, and margins
Proficiency with CRM systems, leasing platforms, and Microsoft Office tools
Team-oriented mindset with the ability to collaborate across departments
High school diploma or equivalent
Preferred
Understanding of full-service leasing, rental operations, or commercial vehicle solutions
Bachelor's degree
Previous experience in account management, fleet services, leasing, or commercial sales
Experience within an Idealease, International, or commercial truck environment
Benefits
Health Insurance
401(k) Retirement Plan
Paid Time Off (PTO)
Competitive Compensation Plan
Vehicle Allowance or Company Vehicle (if applicable)
Flexible Scheduling
Company
Boutique Homme
We are a family run menswear boutique located in North London and have been catering for a local and international clientele for the last 25 years .
Funding
Current Stage
Early StageCompany data provided by crunchbase