CenterWell Senior Primary Care · 7 hours ago
Receptionist
Houston, TX
Full-time
Onsite
New Grad, Entry Level
$42K/yr - $50K/yrCenterWell Senior Primary Care is focused on providing proactive, preventive care to seniors. The Receptionist is responsible for managing incoming calls, accommodating visitors, and performing basic administrative tasks to ensure a smooth operation at the front desk.
Elder CareHealth CareNursing and Residential CarePrimary and Urgent Care
Responsibilities
Answer phone calls utilizing a Genesys system
Ensure accurate and timely processing of all requests by taking appropriate action, such as scheduling appointments, taking messages, transferring calls to appropriate staff
Ensure thorough records are maintained by documenting discussion, messages and actions taken to process inquiries
Resolve patient issues through independent problem solving and with a goal of first call
Qualification
Required
Receptionist/front desk, customer service experience
Strong organizational, written and verbal communication skills
Ability to remain calm and helpful even when dealing with upset customers
Ability to foster teamwork and partnerships with cross‐functional departments to resolve issues and improve customer experience
Proficient with Microsoft Office applications including Microsoft Word, Excel and Outlook
Preferred
Bilingual English (read, write & speak) and Spanish
Experience in EMR systems such as E-Clinical Works, Epic, Athena Health, and/or NextGen
Customer service experience
Experience in a highly customer service-oriented environment
Knowledge of and strict adherence to HIPAA
Benefits
Health benefits effective day 1
Paid time off, holidays, volunteer time and jury duty pay
Recognition pay
401(k) retirement savings plan with employer match
Tuition assistance
Scholarships for eligible dependents
Parental and caregiver leave
Employee charity matching program
Network Resource Groups (NRGs)
Career development opportunities
Medical, dental and vision benefits
Short-term and long-term disability
Life insurance
Company
CenterWell Senior Primary Care
CenterWell Senior Primary Care is a hospital that provides senior care, residential care, and related medical services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Ahunna Okwubunka-Anyim, MD, MBA
Chief Medical Officer
Brandon Karkovice, MPH
Programs and Partnerships Lead
Recent News
2025-12-16
2025-09-17
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