Cambridge Caregivers ยท 9 hours ago
Client Coordinator
Cambridge Caregivers is committed to providing high quality services to clients and ensuring a supportive work environment for employees. The Client Coordinator role is responsible for maintaining communication with clients and staff, coordinating care plans, and representing the agency at various events.
Health CareWellness
Responsibilities
Following up with clients missing data in their documents
Carry out follow-up visits as necessary and ensure continued engagements with long term clients
Coordinate visits, care plans updates, and non-medical assessments with Quality Assurance, Scheduling, and the Director of Nursing
Maintain regular and effective communication with staff on your assignments and facilitate closed-loop communication between staff, the client, and scheduling including overtime and cancellations expectations
Engage with and get to know staff in order to assist scheduling with positioning appropriate assets with your clients
Assist and attend regular staff round Table
Represent the Agency at conferences, expos, and vendors fairs
Assist in follow-up from marketing events, communications, and campaign
Qualification
Required
Excellent oral and written communication and presentation skills
Superior interpersonal skills and a solid reputation among peers, professionals, and customers
Ability to work effectively with all levels of the organization
Capable of thinking creatively and on the spot
Ability to maintain a calm and respectful demeanor with clients, employees, and corporate colleagues, even in stressful situations
Aptitude for performing a variety of functions, multi-tasking
Capacity for self-management and follow through on growth targets
Demonstrate initiative, discretion, enthusiasm, and desire to promote the mission and values of the Agency
MS Office experience
CRM Experience
Benefits
401K with 4% Match
Health Insurance
Dental & Vision Insurance
Gas Stipend
Base Pay + Bonus Opportunities + Commissions
Paid Time Off
Employee Assistance Program