Gene B. Glick Company ยท 23 hours ago
OPERATIONS SPECIALIST
Indianapolis, IN
Full-time
Onsite
Entry Level
2+ years expGene B. Glick Company is responsible for ensuring properties are operating in accordance with Company standards. The Operations Specialist will develop programs to improve operational performance, provide training on applications and software, and troubleshoot operational issues related to property management.
Real Estate
Responsibilities
Develop programs and assist with initiatives to improve the operational performance of the portfolio
Responsible for providing operations, applications, and software training to others breaking down information in a systematic/logical manner
Answer operations questions and provide guidance to the property staff. Exchange complex information and interpret standards
Answer questions and respond to requests through the helpdesk, phone, and email requests within the service level agreement requirements
Troubleshoot and resolve operations questions and issues related to all property management applications and software products
Utilize tracking system to enter support requests and resolutions
Develop, maintain, and update standards, resources, systems, and procedures related to the operation functions of the department and portfolio
Identify process improvement opportunities
Manage property management operations software and products, including user administration
Monitor banking software for all returned and failed payments and provide documentation for bank reconciliation to Accounting
Qualification
Required
High school diploma or equivalent combination of education, training, or experience
Proficient in standard information technology tools, including Office products
Must be able to communicate effectively verbally and in writing
Must be able to read and comprehend the English language
2+ years' progressive experience in multi-family housing
Must possess excellent time-management, organizational, communication, and customer service skills
Must have and maintain a valid Driver's License in the state of residence
Able to work efficiently with a high level of accuracy, attention to detail, and follow-through
Preferred
1+ years of experience with Yardi preferred
Fluent in Spanish is a plus
Benefits
Vacation/paid time off
Paid holidays
Medical
Dental
Vision insurance
Apartment discount
401K plan with generous matching
Excellent opportunity for advancement
Company
Gene B. Glick Company
Gene B. Glick Company is a real estate firm that provides property management services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Stacey Sunderman
Chief Financial & Operating Officer
Company data provided by crunchbase