Apply on Employer Site

Pyramids Pharmacy · 1 day ago

Senior Market Development Manager

Pearland, TX

Full-time

Onsite

Senior Level

5+ years exp

Pyramids Pharmacy is focused on driving growth in home infusion and ambulatory infusion center services. The Senior Market Development Manager will lead market strategy, build strategic partnerships, and collaborate with various teams to ensure sustainable growth.

MedicalPharmaceuticalRetailWellness

Hiring Manager

Joana Chable

Responsibilities

Identify, evaluate, and prioritize high-value referral sources including hospitals, health systems, physician groups, specialty providers, and case management teams

Conduct market analyses to assess local trends, competitor activity, and emerging opportunities

Marketing specialty AIC infusion capabilities to message every facet related to infusion education/messaging on behalf of infusion services

Call points are the physician prescriber, referral source, patient and clinical teams

Responsible for branding/marketing to all potential specialty infusion customers

Continued efforts related to project management/business development leadership oversight to support specialty infusion AIC site of care infusion growth

Strong communication skills, specialty infusion therapy marketing experience, ability to multi-task, detail multiple specialty therapies and disease state focus planning

Qualify referral source opportunities

Payer knowledge and ability to navigate Medicare, Medicaid and Commercial insurance plans to assist with the intake benefit and authorization process

Strategic planning experience and territory optimization execution

Conducts in-services introducing services, therapies, drug detailing, and specialty infusion AIC site of care capabilities to referral sources

Follow up with all new referrals and patient care communications with the referral sources, physicians, and internal and external teams

Participates in all activities related to customer pull-through, process improvement and ongoing communications related to managing and growing the business

Build and maintain strong relationships with key stakeholders—physicians, discharge planners, hospital leadership, specialty clinics, infusion centers, and payers

Serve as the primary liaison to referral partners, ensuring smooth onboarding and excellence in service delivery

Represent the organization at industry events, conferences, and networking functions

Partner with contracting and payer relations teams on network access, reimbursement models, and strategic payer discussions

Track and report referral trends, revenue growth, and business performance metrics

Work closely with nursing, pharmacy, intake, and AIC leadership to ensure operational readiness for new business

Provide feedback on service performance, barriers, and opportunities based on referral partner input

Participate in cross-functional planning for new therapies, product lines, and geographic expansion

Collaborate, Coordinate and Communicate with pharmacy intake to provide details related to a new patient referral and the patients seamless transition to specialty infusion AIC services

Lead, train, and mentor business development specialists or liaisons in the field

Establish performance goals, KPIs, and accountability measures to drive consistent growth

Recruit, train, and develop high-performing sales liaisons to expand market reach and drive consistent referral growth

Build and scale a liaison team by supporting the CGO in hiring top talent, setting clear performance expectations, and coaching for sustained business growth

Lead recruitment and development of sales liaisons, ensuring the right people, processes, and territories were in place to accelerate regional growth

Oversaw liaison hiring, onboarding, and ongoing coaching to strengthen field execution and achieve growth targets

Qualification

Business developmentInfusion reimbursement knowledgeStrategic planningRelationship buildingClinical backgroundMarket analysisTeam leadershipCommunication skillsNegotiation skillsPresentation skills

Required

Bachelor's degree required; advanced degree or clinical background a plus (RN, LPN, PharmD, or business-focused degree)

5–10+ years of business development experience in home infusion, specialty pharmacy, AIC, or post-acute care setting

Strong understanding of infusion reimbursement (Medicare Part B/D, commercial, MA, Medicaid, PBMs, buy-and-bill)

Proven track record of building and sustaining referral relationships

Excellent communication, negotiation, and presentation skills

National travel expectations – 50%-70%

Strategic planning experience and territory optimization execution

Conducts in-services introducing services, therapies, drug detailing, and specialty infusion AIC site of care capabilities to referral sources

Follow up with all new referrals and patient care communications with the referral sources, physicians, and internal and external teams

Participates in all activities related to customer pull-through, process improvement and ongoing communications related to managing and growing the business