Help Desk Technician jobs in United States
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HRO Resources - Partners in Growth · 2 weeks ago

Help Desk Technician

positionGO-MOUND ROAD
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$20/hr - $20/hr

Data System Services is a full service IT company providing software development and technical support solutions. The Technical Support and Services Technician will serve as the main point of contact for IT-related issues, responsible for assisting internal customers with technical assistance and troubleshooting.

Employee BenefitsHuman ResourcesInsurance

Responsibilities

Serving as the main point of contact for internal customers seeking technical assistance over the phone or through email
Performing remote troubleshooting through diagnostic techniques and asking pertinent questions to the internal customer
Providing remote support, software loading, etc. for all hand-held and tablet technology tools

Qualification

IT knowledgeRemote troubleshootingTechnical supportCustomer serviceMultitaskingDependabilityOrganization skillsCommunication skills

Required

Have basic IT knowledge
Have an interest in pursuing a career in the IT field
Have the ability to multitask and prioritize a changing workload
Have a flexible schedule with the ability to work overtime if needed
Have strong organization and communication skills
Be a reliable and dependable worker

Benefits

SHIFT PREMIUMS OFFERED:
* 6 PM – 12 AM – Additional $1.00 per hour
* 12AM – 6AM – Additional $2.00 per hour

Company

HRO Resources - Partners in Growth

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HRO’s solutions power businesses at every stage of the growth cycle, from startup to IPO. We are service-oriented, growth-minded, and client-first.
dateFounded in 2013
location
Austin, Texas, USA
people-size11-50 employees
web-link
https://hroresources.com

Funding

Current Stage
Early Stage
Total Funding
unknown
2025-10-21Acquired
Company data provided by crunchbase