Entech · 10 hours ago
Project Engineer
Cape Coral, FL
Full-time
Onsite
Mid Level
3+ years expEntech is a growing Managed IT Support Services company with over 27 years of enabling people to do what matters. The Project Engineer is responsible for engineering and implementing complex and non-complex projects within scope and budget, working closely with various teams to deliver IT solutions and support services.
B2BCRMCyber SecurityInformation TechnologyIT Management
No H1B
Responsibilities
Implement complex and non-complex solutions that fall outside the coverage of a client Managed Service Agreement
Work with Entech’s Partner Success Managers to engineer projects, identify new products and solutions, and research solutions for existing clients and prospects
Work with Entech’s outside sales reps to perform IT Assessments, new client consultations and technology audits
Perform new client integration procedures according to project work plans
Design, implementation, and support services for Microsoft related technologies: Windows Server, Microsoft Azure, Microsoft 365, etc
Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security
Implement disaster recovery and business continuity solutions
Updating and maintaining thorough documentation throughout all project lifecycles and updating Entech’s technical staff via IT Change Notices
Act as an escalation point within the service department for complex issues that require review
Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, and agreed outages
Document internal processes and procedures related to duties and responsibilities
Work through project tickets and phases in ConnectWise as assigned by a Project Manager
Preparing and carrying out any necessary training for the service team to support new solutions and applications implemented during a project
Responsible for helping to maintain the confidentiality, integrity, and availability of data belonging to Entech and Entech’s clients by following security policy and industry best practices
Adheres to Entech's HIPAA and information security policies
All other duties as assigned
Qualification
Required
Proficiency in and ability to implement and troubleshoot: Windows Server and Desktop Operating Systems and Services
Proficiency in and ability to implement and troubleshoot: Microsoft Cloud Systems
Proficiency in and ability to implement and troubleshoot: Microsoft 365
Proficiency in and ability to implement and troubleshoot: Unified Threat Management Appliances
Proficiency in and ability to implement and troubleshoot: Managed Network Switching
Proficiency in and ability to implement and troubleshoot: Voice over IP Telephony
Proficiency in and ability to implement and troubleshoot: Workstation and Server Hardware
Proficiency in and ability to implement and troubleshoot: Line of Business Applications
Proficiency in and ability to implement and troubleshoot: Managed Security and Mobility Products and Security Architecture and Technologies
Proficiency in and ability to implement and troubleshoot: Business Continuity and Disaster Recovery Systems
Comprehensive knowledge of information systems technology subjects and extensive knowledge of hardware and software with the ability to keep abreast of new technologies
Ability to read and interpret documents, write routine reports and correspondence, and speak effectively in English
Ability to perform basic math computations
Ability to apply common sense and understanding to carry out instructions furnished in written, oral or diagram form
Ability to maintain composure and handle stressful situations
Must be detail oriented, organized, multi-task oriented and possess excellent communication skills
High School Diploma or GED (Two years college or equivalent work experience preferred)
Three years of related experience or relevant coursework
Two to three years working in a Technical Support/Service Desk environment. Past Managed Service Provider experience provider
Professional IT Certifications, such as: CompTIA Security+, Microsoft MS-100, MS500, or AZ-104, Fortinet, Cisco, or SonicWall certifications
Preferred
Two years college or equivalent work experience preferred
Benefits
Free Employee Medical Insurance
Additional Employer Paid Medical Options
Fully Vested 401(k) Match
Flexible Time Off (an unlimited amount of paid time off days)
Free $10,000 Life Insurance Policy
Six Paid Holidays – PLUS Black Friday!
Flexible Schedule Options
Fun Employee Events – Yearly Culture Building Events
Options available for dental, vision, accident, hospital, short term disability, long term disability, Identity theft protection and additional life insurance.
Company
Entech
PHILOSOPHY IT Support Specialist and Services. To be valued for making a positive difference in the success of a business and the lives of its people.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Prospect Partners
2022-11-17Private Equity
Leadership Team
Buddy Martin
Chief Executive Officer
Martin Haas
Chief Executive Officer
Recent News
2025-11-04
2025-04-11
2025-01-23
Company data provided by crunchbase