RWC Group · 3 days ago
Journeyman Technician
Portland, OR
Full-time
Onsite
Senior Level
$45/wk - $52/wk
5+ years expRWC Group is seeking a Journeyman Technician responsible for high quality maintenance, diagnostics, and repairs on various makes and models, including International Motors and IC Bus products. The role focuses on customer satisfaction, dealership profitability, and safety by adhering to established processes and mentoring colleagues.
AutomotiveTransportation
Responsibilities
Prepare for service by reviewing repair orders, gathering tools and information, and ensuring required parts are at the work bay for efficient repairs
Perform maintenance and repairs safely and accurately by following established procedures—inspecting vehicles, using diagnostics, securing parts, addressing issues, and handling materials properly
Complete repairs on time by preparing vehicles, sourcing parts and information, managing deviations, returning unused parts, cleaning the workspace, documenting work, and reporting additional issues
Wrap up service tasks by documenting work in the repair order, clocking out, completing handovers if needed, and preparing the next job
Mentor colleagues and apprentices by sharing expertise, offering hands-on training, and providing guidance to build skills and confidence
Promote safety and compliance by coaching on procedures, encouraging safe behavior, and ensuring tools and equipment are properly maintained
Maintain product knowledge of International and IC Bus offerings to support repairs, align with business goals, and perform duties accurately
Apply technical expertise in troubleshooting, vehicle systems, tools, and documentation to perform service and repairs independently
Use software and digital tools to perform diagnostics, access repair information, manage work orders, and improve service efficiency
Communicate effectively with team members, customers, and leadership to promote understanding, collaboration, and positive outcomes
Qualification
Required
5 years related experience
Perform maintenance and repairs safely and accurately by following established procedures—inspecting vehicles, using diagnostics, securing parts, addressing issues, and handling materials properly
Complete repairs on time by preparing vehicles, sourcing parts and information, managing deviations, returning unused parts, cleaning the workspace, documenting work, and reporting additional issues
Wrap up service tasks by documenting work in the repair order, clocking out, completing handovers if needed, and preparing the next job
Mentor colleagues and apprentices by sharing expertise, offering hands-on training, and providing guidance to build skills and confidence
Promote safety and compliance by coaching on procedures, encouraging safe behavior, and ensuring tools and equipment are properly maintained
Maintain product knowledge of International and IC Bus offerings to support repairs, align with business goals, and perform duties accurately
Apply technical expertise in troubleshooting, vehicle systems, tools, and documentation to perform service and repairs independently
Use software and digital tools to perform diagnostics, access repair information, manage work orders, and improve service efficiency
Communicate effectively with team members, customers, and leadership to promote understanding, collaboration, and positive outcomes
Deliver exceptional service by maintaining consistent communication, understanding needs, and ensuring a positive, solution-oriented experience
Take proactive action to address challenges, identify opportunities, and drive continuous improvement without waiting for direction
Inspire and motivate others by fostering confidence, resilience, and a shared sense of purpose in a goal-driven environment
Develop and follow plans to achieve objectives, organize group tasks, and allocate resources for efficient operations
Solve routine issues with effective, customer-focused, and cost-efficient solutions that ensure satisfaction and efficiency
Collaborate across departments to achieve shared goals and contribute to a positive, team-oriented workplace
Communicate openly and respectfully with all stakeholders to promote active listening, clear dialogue, and collaborative problem-solving
Benefits
Health Insurance
401(k) Retirement Plan
Paid Time Off (PTO)
Competitive Wages
Flexible Scheduling
Company
RWC Group
RWC Group is a transportation company that provides truck dealership services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Rud Hefner
CFO
Company data provided by crunchbase