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Columbia Bank · 11 hours ago

HL Operations Analyst

Mountlake Terrace, WA

Full-time

Onsite

Mid Level

$36/hr - $39/hr

3+ years exp

Columbia Bank is focused on optimizing workflow and processes within their business units. The HL Operations Analyst will identify and document requirements, investigate systems, and recommend improvements to enhance the overall operations of the bank.

BankingFinanceFinancial Services

Responsibilities

Spearheads and champions the optimization of workflow and processes for bank business unit(s)

Responsible for identifying and documenting business unit requirements, investigating business unit systems, identifying options for improving business unit systems and bridging the needs of the business unit with the use of information technology

Acts as a subject matter expert to understand the structure, policies, and operations of an organization, and to recommend solutions that enable the organization as a whole to achieve its goals

Collaborates with stakeholders and subject matter experts to document, communicate, validate and refine necessary requirements and make recommendations based on product vision and market requirements, research data and organizational goals

Elicits information and ideas from subject matter experts, business owners, vendors, and others regarding existing and proposed business systems

Researches and interprets complex and sometimes competing business needs and translates into application and operational requirements

Assists in integration and user acceptance testing of new or revised workflows, processes, and/or systems

Supports the development of training and/or training materials, as well as implementation and post-implementation material

Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes

Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training

Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description

May be asked to coach, mentor, or train others and teach coursework as subject matter expert

Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words

Takes personal initiative and is a positive example for others to emulate

Embraces our vision to become 'Business Bank of Choice'

May perform other duties as assigned

Qualification

Business analysisData analysisProject managementBanking policies knowledgeCommunication skillsVendor relationship managementTraining developmentProblem-solving skills