PRI Technology · 1 month ago
Training Radiology Imaging Implementation Analyst
PRI Technology is seeking a Training Radiology Imaging Implementation Analyst to support their imaging operations. The role involves managing incident queues, assisting with application testing, developing workflows, and training clinical staff on imaging systems.
Information Technology & Services
Responsibilities
Monitoring and managing incident queues through ServiceNow
Serving as an active member of cross-functional project teams throughout implementation cycles
Assisting with application and interface testing to ensure accurate, secure, and efficient system performance
Supporting modality measurement testing to validate image quality and device integration
Developing and documenting department workflows to support imaging operations and clinical end users
Creating clear documentation for both internal purposes and end-users such as nurses, radiologists, technologists, and administrators
Training clinicians and internal staff—including nurses, doctors, technologists, and administrative employees—on the use of Merge PACS or Change Healthcare solutions, including system features, workflow best practices, troubleshooting basics, and safe handling of imaging data
Conducting onboarding and refresher training sessions, both in person and virtually, tailored to clinical roles and internal project teams
Referencing and maintaining system documentation through OneNote and other shared resources
Escalating issues to client teams or vendor support when necessary
Traveling to client sites as required to support implementations, go-lives, testing, and training efforts
Qualification
Required
5+ years of experience in a PACS Training role or as Admin with focus on Radiology implementations
Minimum of 2 years of experience working with Merge PACS or Change Healthcare imaging systems
Strong training skills, communication, customer service, and interpersonal skills, including written documentation, verbal communication, empathy, and a sense of urgency
Ability to collaborate with clinical stakeholders and internal technical teams
Familiarity with Google Workspace productivity tools
Consistent availability for the entirety of the project lifecycle
Preferred
Experience with ServiceNow
Company
PRI Technology
IT Staffing Solutions - Experience the Difference Working With Professionals That Understand Your Information Technology Needs and the Importance of Managing Your Costs! PRI Technology, a division of Perennial Resources International, is a full service Information Technology staff augmentation and executive search firm comprised of high performing industry professionals focused on your success.