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Liberty Mutual Insurance · 6 hours ago

Associate Claims Specialist - Workers Compensation - West Region

Lake Oswego, OR

Full-time

Hybrid

Entry, Mid, Senior Level

$49K/yr - $93K/yr

Liberty Mutual Insurance is hiring Workers' Compensation Claims Specialists in their West Region to assist injured workers with the claims process. In this role, you will manage a caseload of routine to moderately complex claims, making key decisions on compensability and collaborating with various stakeholders throughout the claim lifecycle.

FinanceFinancial ServicesInsurance

Responsibilities

Manages an inventory of claims to evaluate compensability/liability

Establishes action plans based on case facts, best practices, protocols, regulatory issues, and available resources

Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability, and damages

Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves as necessary, during the processing of the claims, and refers claims to the subrogation group or Special Investigations Unit as appropriate

Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims

Performs other duties as assigned

Qualification

Analytical skillsNegotiation abilitiesCustomer service experienceInterpersonal skillsInsuranceLegal liability knowledgeMedical terminology knowledgeEffective communicationRelationship building

Required

Effective interpersonal, analytical and negotiation abilities required

Ability to provide information in a clear, concise manner with an appropriate level of detail

Demonstrated ability to build and maintain effective relationships

Effective analytical skills to gather information, analyze facts, and draw conclusions; as normally acquired through a bachelor's degree or equivalent

Licensing may be required in some states