Ritter Communications · 11 hours ago
Installer - RightFiber
Rogers, AR
Full-time
Onsite
Entry Level
1+ years expRitter Communications is the largest privately held telecommunications provider in the Mid-South, offering a range of services including broadband fiber and telecom. They are seeking an experienced Installer I to perform installation and repair of voice, video, and high-speed data services for residential and small/medium business customers.
InternetTelecommunications
Responsibilities
Installs all Ritter services including coax, copper, and fiber delivery; identifies correct cable pair in pedestals or terminal blocks
Installs proper grounding for drop, inside wiring, and station protectors
Locates trouble in service installations; repairs or replaces faults
Checks loops and records proper readings as required by the company maintenance plan; localizes line trouble, and changes cable drops if required
Assists central office in the installation and maintenance of data equipment, modems and four-wire circuits
Repairs trouble in cable plant, drop wire, station wiring
Coordinates internally on service installations and changes to update billing and plant records
Maintains and repairs existing equipment by using test sets to locate line trouble
Determines necessary repairs, which may include repairing wiring, station protectors, ground connections, running new wires and replacing jacks, lids and pedestals as needed
Installs, repairs, and maintains cable/telecom lines and modems
Assists in FTTH and Security installations
Splices fiber to FTTH installations
Coordinates with the Dispatch, Outside Plant Maintenance, and Construction departments to ensure that installation and repair work satisfies the Company’s standards and meets customer expectations
Takes 24-hour call periodically to resolve service problems in assigned systems
Checks, maintains, and uses proper safety equipment as issued in conformance with the Occupational Safety and Health Act (OSHA) and Company safety rules and regulations
Climbs poles, ladders, and other structures as needed; uses bucket truck when required
Travels to customer sites, project areas, business related events, and other Ritter Communications locations
Qualification
Required
High School diploma or equivalent required
Must have one year of experience in the installation and repair of telecommunication equipment and services over either copper telephony or HFC networks
Knowledge of company products and services
Knowledge of company policies and procedures
Knowledge of basic electronics, specification sheets, and circuit diagrams
Knowledge of telecommunications/CATV plant equipment operations and maintenance
Knowledge of telecommunications and CATV industry
Knowledge of telecommunications color-codes for outside cable pairs
Skill in operating service equipment including various hand tools and testing equipment
Ability to communicate with co-workers and various business contacts in a professional and courteous manner
Ability to read and interpret documents such as maps, staking sheets, and operating and maintenance instruction manuals
Ability to pay close attention to detail
Ability to evaluate, test, and repair sophisticated equipment
Ability to improve or redesign procedures for specific installation/repair problems
Ability to work independently and make sound technical decisions using information at hand
Ability to effectively function as a team player
Ability to travel for business requirements; must possess a valid Driver's License with a satisfactory driving record
Preferred
Additional related technical training preferred
Experience with both copper telephony and HFC networks being preferred
Benefits
Health
Dental
Vision
Cancer
Accident and life insurance
Short-term and long-term disability
401(k) with company match
Flexible spending accounts
Free gym membership
Company discounts
Tuition reimbursement
Paid training
Paid leave
And much more
Company
Ritter Communications
Ritter Communications is a telecommunications company that provides internet and business solutions.
201-500 employees
H1B Sponsorship
Ritter Communications has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2023 (3)
2021 (1)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
$593.8MKey Investors
Tennessee State Government
2024-11-12Debt Financing· $590M
2022-09-20Grant· $3.8M
2019-08-12Acquired
Leadership Team
Heath Simpson
Chief Executive Officer
Mark M. McHale
Vice President Public Affairs and Community Relations
Recent News
The Journal Record
2025-12-07
Talk Business & Politics
2025-10-31
Company data provided by crunchbase