Vibrant Credit Union ยท 8 hours ago
Loan Operations Specialist I
Moline, IL
Full-time
Onsite
Entry Level
2+ years expVibrant Credit Union is seeking a Loan Operations Specialist I to assist in all functions of consumer loan operations. This role will focus on payoff processing, title processing, and providing high-level service to members regarding their loans.
Financial Services
Responsibilities
Resolve assigned tickets meeting Service Level Agreements
Process total loss claims, Skip a Pay on eligible retail products, and EFT payments
Answer inquiries and verify data with third-party insurance providers and provide proper documentation through appropriate channels
Execute payment reversals and receivable corrections on all loan products
Process retail and mortgage loan payoffs, product cancellations, and maintenance
Complete and provide members with Adverse Actions
Complete Serviceman Civil Relief Act (SCRA) requests, maintenance, and compliance
Responsible for sorting incoming mail to the proper department
Generate loan-specific reports from core system as requested by management
Complete loan file document maintenance and clean up
Check-in both paper and electronic titles
Complete UCC/title releases after payoff to adhere to policy and procedure standards
Administer rate maintenance on loans and products
Submission of new memberships to the Illinois Consumer Council
Qualification
Required
High School Diploma or General Education Degree required
Basic knowledge of core banking systems, phone and ticketing systems, and loan servicing systems to complete tasks
Basic knowledge of loan servicing compliance requirements
Minimum 2 years' experience processing car titles
Preferred
Six months experience working at a financial institution is preferred
Company
Vibrant Credit Union
Vibrant Credit Union provides banking services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Matt McCombs
President/CEO
Recent News
Business Insider
2025-04-26
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