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AMEX Healthcare · 18 hours ago

Vice President - Detection, Reporting and Quality Assurance

New York, NY

Full-time

Hybrid

Director/Executive

$177K/yr - $282K/yr

10+ years exp

American Express is a company built on a long history of innovation and commitment to its customers. The VP of Internal Fraud Detection, Reporting, and QA is responsible for leading the enterprise internal fraud rules strategy, overseeing the Reporting and Quality Assurance team, and ensuring effective detection and mitigation of insider threats.

Freight ServiceMedicalPharmaceuticalProcurement

No H1B

Responsibilities

Lead the development and continuous optimization of internal fraud detection rules, ensuring alignment with business processes and risk appetite

Provide thought leadership in the development of program strategy and serve as a business enabler

Build and lead a team of high-performing fraud rules analysts and strategists, building expertise in rules design, tuning and monitoring

Establish governance standards for rule creation, approval, monitoring and retirement

Ensure rules strategy is consistent with internal fraud taxonomy, policies and control expectations

Ensure consistent data usage, analytic methodology, and high quality standards across all reporting, quality assurance, and detection capabilities

Define new monitoring environment and designs data-driven rule/use-case development for effective internal fraud risk management

Implement processes for rules performance monitoring, including hit rates, false positives, case conversion and operational impact

Serve as primary liaison between the Internal Fraud CoE and business units on internal fraud rule implementation

Partner with Global Security Investigations, Ethics, General Counsel, Compliance, and Colleague & Labor Relations to ensure rules produce actionable alerts, clear narratives, and defensible outcomes

Collaborate with Colleague Experience Group, Global Security, Ethics Committee, Technology Risk & Information Security, and Employment Law to ensure employee lifecycle controls (hiring, onboarding, transfers and exits) are supported with effective rules

Provide internal fraud rules expertise to support investigations, case management and remediation activities

Identifies new threat factors/alerts in collaboration with businesses & functions and designs and rapidly adjusts rules to maintain dynamic stance towards evolving internal fraud threats, confirmed incidents or regulatory guidance

Foster a culture of control innovation, balancing risk mitigation with business enablement

Contribute to executive reporting on internal fraud trends, highlighting the impact of rule-driven detection

Qualification

Internal fraud risk managementRules-based detection systemsData analyticsSQLPythonData visualizationLeadership skillsCommunication skillsProblem-solving skills

Required

10+ years of experience in internal fraud risk management, detection strategy, or analytics for financial services enterprises

Aptitude to comprehend predictive models and utilize them to effectively inform and shape strategies through data analysis

Proven expertise in rules-based detection systems and internal fraud monitoring tools

Working knowledge and understanding of the fundamentals of finance and related transactions. Must be fully conversant with all products and services offered by American Express, including a working knowledge of proprietary data processing systems, operations, policies and procedures

Strong background in data analytics, including SQL, SAS, Python or equivalent

Experience in data visualization, network analysis, and application of structured analytic techniques to generate and test hypotheses, assess cause and effect, challenge analysis, and support decision making

Demonstrated ability to balance detection objectives and operational impact

Strong leadership skills with the ability to collaborate & influence without direct authority

Bachelor's degree required; Masters degree, PhD, or professional certifications preferred

Exceptional communications skills with ability to engage executives, technical teams, and key stakeholders

Proven track record of leading through change, driving decisions across organizations and levels, and leading and producing results with or without authority