AMEX Healthcare · 2 hours ago
Vice President, Value Delivery Product
New York, NY
Full-time
Hybrid
Director/Executive
$177K/yr - $282K/yrAmerican Express is a company with a long history of innovation and a commitment to supporting its customers and employees. They are seeking a Vice President, Value Delivery Product to lead a product team focused on designing an API-first integration layer for acquiring partners, enhancing the developer experience, and driving product strategy and adoption. This role requires deep platform product leadership experience and the ability to bridge business and technical needs to deliver effective solutions.
Freight ServiceMedicalPharmaceuticalProcurement
No H1B
Responsibilities
Define and champion the strategic vision for an API-first integration layer and next-generation developer experience for acquiring partners
Establish a long-term platform strategy that simplifies partner integrations and enhances access to AXP products and services
Evaluate market and technology trends—across fintech, acquiring, and platform ecosystems—and incorporate emerging best practices into the product roadmap
Shape the future of both existing and emerging acquiring models (e.g., Payment Designation) through a modern, unified integration experience
Own the end-to-end product lifecycle for the integration layer, including API taxonomy, standards, documentation, onboarding flows, testing environments, and certification processes
Develop a multi-year roadmap aligned with GMNS priorities, partner needs, and APT architectural direction
Translate complex business and technical requirements into clear product specifications and partner-friendly experiences
Partner with engineering, architecture, and design teams to drive prioritization, execution, and delivery
Lead the creation of an intuitive developer portal that supports API discovery, documentation, sandbox testing, analytics, and lifecycle management
Conduct user research with developers, product managers, solution architects, and external partners to ensure the experience is simple, modern, and competitive
Establish and refine KPIs such as integration time, partner satisfaction, platform adoption, activation rates, and performance metrics
Ensure the integration experience is consistent, scalable, and enables rapid access to AXP capabilities
Build strong relationships across GMNS, Enterprise Digital & Data Solutions, Technology, Risk, Compliance, and Commercial teams to ensure alignment and execution
Serve as the primary product voice for the integration strategy, driving clarity, influencing at all levels, and aligning multiple stakeholders around a common roadmap
Partner with commercial and partner management teams to develop go-to-market approaches that drive adoption and simplify customer engagement
Build, lead, and mentor a high-performing product organization with a culture of innovation, customer centricity, and collaborative execution
Provide clear prioritization, resourcing guidance, and coaching to ensure successful delivery against strategic goals
Act as a subject matter expert for acquiring integrations, global partner models, and emerging platform trends
Empower internal teams—especially commercial organizations—with the tools, knowledge, and product narratives they need to serve customers effectively
Qualification
Required
Proven experience as a senior product leader, ideally in platform, API, developer experience, fintech, or acquiring ecosystems
Deep understanding of modern integration architectures (REST APIs, eventing, Webhooks, SDKs, sandbox environments, versioning)
Demonstrated success defining and delivering large-scale, multi-year platform transformations
Strong ability to translate complex technical concepts into clear product strategies and customer-centric solutions
Exceptional stakeholder management and leadership presence, with demonstrated influence at senior executive levels
Track record of building high-performing, diverse product teams and leading through ambiguity and change
Strong commercial and financial acumen; able to build business cases and evaluate platform revenue opportunities
Excellent communication skills, both written and verbal, with the ability to simplify complexity and inspire teams
Benefits
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Company
AMEX Healthcare
We provide healthcare solutions.
Founded in 1980
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase