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American Express · 5 hours ago

Senior Associate-Program Management

Phoenix, AZ

Full-time

Hybrid

Mid, Senior Level

$89K/yr - $150K/yr

3+ years exp

American Express is a company with a long history of innovation and a commitment to its customers and employees. They are seeking a Senior Associate in Program Management to ensure financial and operational goals are met while collaborating with cross-functional teams to drive business success. The role involves financial management, contractor onboarding, governance and reporting, software management, and stakeholder management.

Credit CardsFinanceFinancial ServicesPaymentsTravel

Comp. & Benefits

No H1B

Responsibilities

Financial Management – Contribute and support the overall program budget, including T&E tracking, and ensure financial discipline

Contractor & Resource Onboarding – Facilitate on and off boarding of contractor resources, SOW renewals, and Management assistance

Governance & Reporting – Assist in maintaining program dashboards, executive-level reporting and presentations, and communication materials

Software Management – Facilitate onboarding of net new and renewal of software/hardware through procurement and sourcing

Stakeholder Management – Collaborate with cross-functional partners within and outside of Technology Risk and Information Security, ensuring alignment and transparency across all levels

Sensitive information handling: Handle sensitive information with discretion and exercise strong judgment in communications and access control

Qualification

Financial ManagementVendor ManagementAnalytical SkillsCybersecurity ExperienceProject Management ToolsCommunication SkillsMicrosoft OfficeAI Tools ProficiencyProblem-Solving SkillsAttention to Detail

Required

3+ years of experience in financial services, vendor management, or resource management

Excellent communication and written skills, with the ability to influence senior stakeholders and present to executive audiences

Demonstrated ability to manage vendors and third-party providers, including onboarding and off boarding of resources

Solid analytical and financial acumen

Highly organized with strong problem-solving skills and attention to detail

Proficiency with Project Management tools (for ex. MS Project, Jira), Microsoft Office (PowerPoint, Excel, Outlook) and standard collaboration tools (e.g., Confluence, SharePoint, Slack)

Experience using AI tools like Microsoft CoPilot, and ChatGPT to drive efficiency, create content, and conduct analysis

Bachelor's degree in business administration and/or comparable experience required