Capital Group · 9 hours ago
Customer Service Assistant
United States
Part-time
Remote
New Grad, Entry LevelCapital Group is seeking a reliable, customer-focused individual to join their team as a Remote Customer Service Assistant. This part-time position offers flexibility to work from home while providing essential support to valued customers, with comprehensive training and ongoing support provided.
Financial Services
Responsibilities
Respond to customer inquiries via email and chat
Provide basic information about products and services
Assist customers with simple issues or questions
Record customer feedback and escalate issues when necessary
Maintain a professional and friendly tone at all times
Follow established processes and guidelines
Update customer records accurately
Qualification
Required
Basic computer and internet skills
Good written communication skills
Ability to follow instructions and meet deadlines
Customer-focused attitude with patience and empathy
Reliable internet connection and quiet workspace
Availability for flexible part-time hours
Preferred
Previous experience is a plus but not required
Benefits
Flexible Hours
Student-Friendly
Supportive Team
Company
Capital Group
Capital Group was established in 1931 in Los Angeles, California, and now has 31 offices around the globe.
Founded in 1931Los Angeles, CA, US
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Mike Gitlin
President & CEO
Canise Arredondo (she/her/hers)
Chief Financial Officer
Recent News
2024-05-06
2024-04-17
2024-02-27
Company data provided by crunchbase