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Deloitte · 5 hours ago

Senior Manager, UX Specialist (AI Product experience)

Greater Sacramento

Full-time

Hybrid

Senior Level, Lead/Staff

$137K/yr - $282K/yr

8+ years exp

Deloitte is seeking an expert User Experience (UX) specialist to drive a customer-centric mindset for creating products and solutions across various business units. The role involves leading design strategy, collaborating with product teams, and applying user-centered design principles to develop innovative product solutions that enhance user experiences.

AccountingConsultingFinancial ServicesLegalProfessional ServicesRisk Management

Growth Opportunities

H1B Sponsored

Responsibilities

Provide creative and strategic leadership for design, collaborating with empowered product teams to design UX solutions that align with business objectives

Spearhead the creation of Experience-led vision, and create design assets to bring this vision to life for the organization

Lead cross-functional workshops and exercises for Product teams and stakeholders to understand users, clarify the problem to solve, and brainstorm innovative solutions anchored in human-centered design

Leads teams in framing and solving hard experience problems; Drives innovative UX efforts that uncover new user value with new kinds of experiences

Advocate for user-centered design best practices within product development. An expert and evangelist for all things user-centered design

Partner with Product and Engineering leaders across the organization

Connects the entire Product Engineering team with users through presentations of user research results and behavioral analytics

Provide guidance and direction for key UX core initiatives such as Design System development

Create strategic design deliverables such as strategy decks, customer journeys, visions of future experiences and evangelize these cross-product "blueprints" across teams

Actively engage in hands-on Experience craft modeling by deep participation in projects

Work with design, research, program management, and product leaders on process for product development

Play lead UX role across multiple products, guiding and mentoring multi-disciplinary UX team members

Collaborate with cross-functional empowered product teams, applying lean UX methods, and define success metrics and ensure alignment between UX outcomes and business goals. Connect design with business value for impact

Drive insight studies related to the discovery and understanding of unresolved interface problems and needs and lead design thinking workshops to create innovative, impactful, and valuable solutions

Measure and drive user experience KPIs, ensuring high standards of user-centered design and rapid iteration for stakeholder and user satisfaction

Act as a thought leader, driving innovation and removing roadblocks for experience teams to deliver groundbreaking solutions

Stay current with trends, best practices, and methodologies in areas of UX, information architecture, UI design, behavioral analytics, and user research

Drive programs that enhance user experience and brand consistency using modern intelligence (e.g., GenAI) to achieve business goals

Develop talent strategies, recruit, coach, and mentor multi-disciplinary Experience team, aligning with lean UX principles and business goals

Qualification

User Experience LeadershipUser-Centered DesignDesign SystemsLean UX ToolsAnalytical SkillsRapid PrototypingUser ResearchMentoringCommunication SkillsCollaboration SkillsProblem-Solving Skills

Required

Expert User Experience Leader and Practitioner with 8-15 years of leading holistic customer / user experiences for multiple products, demonstrating measurable customer adoption and success metrics

Master of User Experience craft, fostering a culture of learning and innovation, and recognized as an expert in modern UX Design and Research

Experienced mentor with strong leadership skills, inspiring self-development and continuous learning in junior practitioners

Expert analytical and problem-solving skills, with a detail-oriented, organized, experimental, and visionary approach. Strategic systems thinker

Expert in all things user-centered design (UCD), including user research, A/B testing, rapid prototyping, heuristic analysis, addressing usability, accessibility, etc

Expert in creating reusable design frameworks (e.g., Design Systems) to streamline design-to-implementation processes

Humble, curious, and value-oriented, understanding the iterative nature of product development and favoring action and learning over exhaustive upfront planning

Inspirational player-coach, capable of leading teams through transformation and playing an active role as a product experience leader

Skilled in using rapid experimentation to develop lean and simple solutions that address customer needs efficiently and effectively

Passionate about all things UX and other areas of design and innovation

Expert with lean UX tools such as Figma, Adobe CC, Sketch, Axure, InVision, and more

Exceptional communication, collaboration, and leadership skills, with the ability to influence at all levels

Bachelor's degree in design, psychology, cognitive science or related field; Advanced degree is a plus

A strong portfolio or samples of work demonstrating experience in UX skills is required

Preferred

Experience in DesignOps is a plus

Limited immigration sponsorship may be available

Ability to travel 0-10%, on average, based on the work you do and the clients and industries/sectors you serve

Benefits

Discretionary annual incentive program

Company

Deloitte

Glassdoor4.0

Deloitte is a business consulting company that offers audit, consulting, financial advisory, and tax services.

Founded in 1845

London, England, GBR

10001+ employees

https://www2.deloitte.com

H1B Sponsorship

Deloitte has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (6871)

2024 (4911)

2023 (5604)

2022 (8090)

2021 (5993)

2020 (10388)