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Wikimotive · 12 hours ago

Performance Manager

United States

Full-time

Remote

Entry, Mid Level

2+ years exp

Wikimotive is a boutique digital marketing agency serving a growing network of auto dealerships across North America. They are seeking a Performance Manager to develop lasting relationships with clients, assess their performance, and ensure goals are met through effective communication and storytelling of complex data. This role emphasizes client satisfaction and delivering a high-quality, personalized service experience.

AdvertisingDigital MarketingSEOSocial Media Marketing

Diversity & Inclusion

Responsibilities

Ensure exceptional service for a boutique, high end digital marketing product suite (best in industry and typically most expensive)

Lead Zoom-based meetings to review performance data, KPIs, and deliverables, using storytelling to make complex data easy to understand

Advise clients on marketing best practices, including synergistic 3rd party products which complement ours

Handle one-off client requests and manage internal team communications to fulfill needs

Deliver a "white-glove" experience by ensuring every client receives the highest level of service, attention, and care, reflecting our dedication to quality

Provide thoughtful, needs-based recommendations for Wikimotive products, focusing on client goals and ensuring a perfect fit—without pressure to upsell

Foster long-term relationships, ensuring contract renewals through client satisfaction and education

Qualification

Automotive industry experienceGoogle Analytics (GA4)SEO strategyGoogle Search ConsoleClient communicationDynamic thinkingWord processing softwareSpreadsheets softwareSlideshow softwareProject managementOrganizational skills

Required

2+ years of experience working in the Tier 3 Automotive Dealer industry

2+ years of experience in Tier 3 automotive digital marketing (preferably with vendor experience)

Advanced or expert proficiency with Google Analytics (GA4)

Intermediate or greater understanding of SEO strategy and modern best practice

Intermediate or greater proficiency with Google Search Console, and Google Business Profile

Familiarity with Facebook Ads marketing and ads management

Familiarity with a variety of 3rd party products and vendors serving Tier 3 automotive (i.e. website vendors, chat tools, digital retailing tools, etc.)

Strong Organizational Skills: Capable of managing multiple tasks simultaneously while maintaining focus and attention to detail

Excellent communication skills and the ability to explain complex data to clients in a digestible format

Detail oriented

Driven to operate with excellence without supervision

Self directed; Able to self-manage

Proficient word processing software (i.e. Google Docs), spreadsheets (i.e. Google Sheets), slideshow software (i.e. Google Slides)

Dynamic thinker