Apply on Employer Site

Gold's Gyms Of The Carolinas · 16 hours ago

Front Desk Sales and Smoothie Bar Associate- Weeknights

New Bern, NC

Part-time

Onsite

New Grad, Entry Level

Gold's Gym Of The Carolinas is seeking a Front Desk Sales Associate to greet and assist members and guests while managing front door operations. The role involves checking in members, addressing inquiries, processing retail sales, and ensuring a positive gym experience.

Health Wellness & Fitness

Responsibilities

Enthusiastically greets each members and guests promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym

Provides security and control to the front door and retail area of the facility

Personally, checks each member into the gym using the proper check-in procedures

Monitor check-ins to identify delinquent accounts and notifies Gym Operations Supervisor

Ensures that guests and appointments are directed to the appropriate fitness consultant in a prompt, professional manner

Answers phone by the third ring in a professional and courteous manner and uses proper phone greeting techniques

Addresses caller’s requests and/or takes appropriate messages noting caller’s name

Registers all telephone inquiries in the script pad and in the Master Production Binder and transfers the call to the appropriate Fitness Consultants

Responsible for following up on telephone inquiries to ensure that the appointment was booked properly

Responds immediately to member requests, inquiries and concerns

Maintain neat appearance and wear proper uniform attire with nametag while on duty

Distributes keys, towels and other materials as needed

Processes retail and concession sales

Attends all staff meetings as directed

Responsible for gym walk-thru as designated in walk-thru log

Follow proper opening and closing procedures as instructed in the FDA training manual

Logs all maintenance concerns that are reported

Follows and reports any safety concerns

Notifies management of gym incidents that requires incident reports

Works when scheduled and adheres to company attendance policies

Performs other reasonable work assignments as directed by the Gym General Manager and/or Operations Supervisor to include but not limited to light cleaning and picking up of weights

Operate Smoothie machines, fruits, and other beverage related tools

Ensure the cleanliness and organization of the smoothie bar area

Maintain inventory of supplies and restock as needed

Follow health and safety guidelines for food handling and preparation

Provide excellent customer service by addressing customer inquiries and concerns promptly

Qualification

Customer serviceCommunication skillsBasic accounting principlesCash processing proceduresFunctional computer skillsMulti-taskingFood handling guidelines

Required

High school diploma or equivalent required

Excellent customer service skills are required

Ability to communicate effectively with both staff and members

Ability to communicate effectively verbally, non-verbally and in writing is required

Understanding of basic accounting principles is required

Understanding of basic cash processing procedures is required

Functional computer skills are required

Ability to multi-task

Must be able to work a flexible work schedule to include holidays and weekends

Must be able to lift 25lbs repeatedly and stand for extended periods of time

Uphold Gold's Gym Vision, Mission, Values and code of conduct

Benefits

Exclusive Free Gold’s Gym Membership: Enjoy unlimited access to all our locations across the Carolinas! Get fit and stay active, on us!

20% Employee Discount: Save big on clothing and products with our generous discount—because you deserve the best at the best price.

401K Benefits: Plan for your future with our robust 401K benefits, giving you peace of mind and financial security.

Earning Potential: Boost your income with exciting opportunities for commissions and bonuses—because your hard work deserves rewarding.

Company

Gold's Gyms Of The Carolinas

The elite Gold's Gym of North Carolina is a veteran owned franchise of Gold's Gyms currently consisting of 4 locations in Burlington, Fuquay-Varina, Chapel Hill, and Huntersville.

Founded in 1965