TEKsystems · 4 hours ago
Lead Service Technician
Tampa, FL
Full-time
Onsite
Mid, Senior Level
$83K/yr - $104K/yr
2+ years expTEKsystems is a leading provider of business and technology services, and they are seeking a skilled Lead Service Technician to work with enterprise security systems. This role involves troubleshooting, programming, and testing security systems, while providing outstanding customer service in both onsite and remote environments.
Information Technology
Responsibilities
Service, troubleshoot, program, and test enterprise‑grade security systems
Work with networked IP video, Access Control, Intrusion, and Visitor Management platforms
Diagnose and resolve issues both on-site and via remote access
Install, configure, repair, and support system components including:
Electrified and mechanical door hardware
IP & analog cameras
Head‑end video systems
Ancillary door and alarm devices
Perform system audits, repairs, upgrades, and detailed documentation
Deliver outstanding customer service while communicating professionally with end users
Qualification
Required
High School Diploma or equivalent required
2–5+ years in security service, low voltage, or related technical role
Proven experience in troubleshooting Access Control & CCTV systems
Comfortable working both independently and as part of a team
Strong communication skills and professionalism with customers
Ability to interpret schematics, drawings, and technical documentation
Mechanically and technically inclined
Able to work in fast-paced, dynamic environments
Willingness to learn new technologies—training investment is provided
Must be able to meet physical requirements (ladder work, lifting, etc.)
Access Control expertise
Security systems troubleshooting
CCTV support and service
Customer‑facing technical support
Alarm & IoT system repair
Strong understanding of networked security devices
Preferred
Certification or working proficiency in Access Control Systems (Pro‑Watch, Genetec, Software House, Lenel/S2, OpenPath)
Certification or working proficiency in Video / VMS Platforms (Axis, Exacq, Milestone, MaxPro, Genetec, Victor, Avigilon, Hanwha)
Certification or working proficiency in Locking Hardware (ASSA ABLOY, Von Duprin, Adams Rite)
Certification or working proficiency in Intrusion Systems (Vista, DSC, Bosch, DMP)
Relevant security certifications are a plus (many listed above)
Benefits
Health, dental, vision
PTO and Holidays
Promotions
Certifications
Company vehicle
Laptop, cell phone and gas card
Company allowance for tools
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase