TPI Global Solutions ยท 1 week ago
AI Data Labeling & Quality Specialist
TPI Global Solutions is seeking a bilingual AI Data Labeling & Quality Specialist to support the development of an AI-assisted sales system for their Home Services business. The role involves labeling data, evaluating AI outputs, and providing feedback to enhance multilingual performance in English and Spanish.
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Responsibilities
Review, label, and categorize customer interaction data (audio and text) to create high-quality training datasets
Evaluate AI/LLM outputs for accuracy, clarity, tone, and compliance with internal guidelines
Provide detailed feedback to improve AI behaviors, dialog flows, and multilingual consistency
Identify patterns, edge cases, and opportunities to increase the effectiveness of English and Spanish customer experiences
Ensure data quality, confidentiality, and adherence to annotation standards
Qualification
Required
Fluent in English and Spanish (spoken and written) with strong comprehension and communication skills
Prior experience in data labelling, annotation, linguistics, QA, customer support, or AI training
Strong attention to detail and ability to follow structured guidelines
Comfortable working with productivity tools and web-based annotation platforms
Ability to work independently, meet deadlines, and adapt to evolving requirements
Preferred
Familiarity with conversational AI, LLMs, or voice agents is a plus
Company
TPI Global Solutions
TPI Global started in 1998, providing technical professionals to businesses scrambling to fix the Y2K bug.
H1B Sponsorship
TPI Global Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Growth StageCompany data provided by crunchbase