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Microsoft · 11 hours ago

Senior Business Program Manager

Redmond, WA

Full-time

Hybrid

Mid, Senior Level

$96K/yr - $188K/yr

4+ years exp

Microsoft is a leading technology company focused on empowering every person and organization on the planet. They are seeking a Senior Business Program Manager to support the Cloud Operations + Innovation team in managing the execution of delivery of datacenter capacity and ensuring alignment with business requirements.

Agentic AIApplication Performance ManagementArtificial Intelligence (AI)Business DevelopmentDevOpsInformation ServicesInformation TechnologyManagement Information SystemsNetwork SecuritySoftware

Growth Opportunities

No H1B

U.S. Citizen Only

Responsibilities

Lead scenario-based planning and process optimization for the program Regional Milestone Review and its governance platform to carry out work items and milestones for data center build out

Coordinate with all segments and functional organizations across CO+I at both the executive and project team levels, to ensure clarity on requirements, workflow and process

Primary business point of contact interfacing with engineering and product mgrs and translating those requirements into an enterprise-level solution and platform that can scale to meet the capacity growth in CO+I

Own and drive cross-org user experience testing, capture actionable feedback and collaborate with engineering and product mgrs to ensure implementation to align with business requirements

Drive analysis on current inefficiencies and provide thoughtful solutions with clear downstream impacts that contribute to overall business goals and strategies, enabling us to scale to meet projected demand growth for our cloud business

Develop documentation and roadmap for the platform and driving alignment with all the stakeholders

Manage global communication channels and drive business adoptions to the platform and/or new features

Lead development and tracking of success and performance metrics (OKRs) as well as Key Performance Indicators (KPIs) such as adoption, volume, training, cycle time, and impact

Qualification

Program ManagementProcess ImprovementTechnical Program ManagementBusiness OperationsCommunication Skills

Required

Bachelor's Degree in Business, Operations, Finance or related field AND 4+ years work experience in program management, process management, process improvement, + OR equivalent experience

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter

This position requires verification of citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, and as a condition of employment, the successful candidate's citizenship will be verified with a valid passport