ServiceNow Certified SAMPro Technical Consultant - On-site to Hybrid from Houston, Texas jobs in United States
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PEEK IT · 1 day ago

ServiceNow Certified SAMPro Technical Consultant - On-site to Hybrid from Houston, Texas

PeekIT is a boutique consulting firm dedicated to helping organizations achieve operational IT excellence. They are seeking an experienced ServiceNow Certified SAM Pro Technical Consultant to improve and optimize clients' existing SAM Pro instances in alignment with industry best practices.

Information Technology & Services

Responsibilities

Assess and enhance the client's existing SAM Pro instance to maximize value and efficiency
Ensure SAM Pro configurations and workflows align with industry best practices and compliance frameworks
Collaborate with SAM and cross-functional teams to provide hands-on support and guidance
Gather requirements, configure workflows, and integrate SAM Pro with other IT systems
Deliver training sessions and knowledge transfer on SAM Pro best practices
Monitor, analyze, and report on SAM Pro performance to ensure alignment with strategic goals
Troubleshoot issues and advise on enhancements, configurations, and process improvements
Support compliance with relevant frameworks and governance standards

Qualification

ServiceNow Certified SAM ProServiceNow Certified System AdministratorSoftware Asset ManagementSAM Pro implementation experienceSoftware development proficiencyIT Service ManagementAnalytical skillsCompliance frameworks familiarityTrainingProject ManagementProblem-solving skillsCommunication skillsCollaboration skillsMentoring experience

Required

Strong understanding of Software Asset Management (SAM) principles, processes, and governance
Extensive, hands-on experience with SAM Pro in large enterprise environments
ServiceNow Certified Implementation Specialist – SAM Pro (CIS-SAM) (required)
ServiceNow Certified System Administrator (CSA) (required)
Completion of ServiceNow SAM Pro Fundamentals Training (instructor-led or on-demand) (required)
Proven track record of improving and scaling SAM Pro implementations
Proficiency in software development, integration, and database technologies
Excellent problem-solving, analytical, and communication skills
Ability to work collaboratively across functional teams and deliver within deadlines

Preferred

Expertise in IT Service Management and Project Management (desired, but not required)
Familiarity with compliance frameworks (e.g., SOX, ITIL) is an advantage
Experience training, mentoring, and enabling teams on SAM Pro functionalities
Previous experience implementing and operating SAM Pro in the Oil and Gas industry is ideal, but not required

Company

PEEK IT

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Peek IT is a boutique consulting firm that helps organizations unlock business value through operational IT excellence.

Funding

Current Stage
Early Stage
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