Christian Career Center · 15 hours ago
Mi Academy Program Manager - Mission Increase
United States
Full-time
Remote
Mid Level
$55K/yr - $65K/yr
3+ years expChristian Career Center is seeking a Mi Academy Program Manager to oversee the operational aspects of their online learning platform. This role focuses on managing the learner experience, technical platform administration, and program optimization to support ministry leaders in their professional growth.
Staffing Agency
Responsibilities
Build and configure courses in LearnWorlds LMS from existing curriculum materials
Guide new users through registration, orientation, and platform navigation
Moderate discussion forums and facilitate meaningful peer-to-peer learning
Respond to learner questions, technical issues, and support requests with excellence
Create and manage automated email sequences that keep learners engaged and progressing
Coordinate with Area Directors on learner progress, needs, and success stories
Administer LearnWorlds platform, including user management, course configuration, and integrations
Maintain integrations with tools like chatbots, resource libraries, Zoom, and other learning technologies
Build and manage organized libraries for courses, resources, webinars, and downloadable materials
Monitor platform performance and troubleshoot technical issues
Implement platform improvements and new features as Mi Academy evolves
Analyze user activity data to identify learning barriers, drop-off points, and opportunities for improvement
Generate reports on enrollment, completion rates, user engagement, and program effectiveness
Collaborate with the Marketing & Communications team to promote Mi Academy and grow our user base
Partner with the Training & Curriculum team to implement course updates and ensure alignment with Mi's methodology
Recommend and implement process improvements to enhance the learner experience
Stay current on e-learning best practices and bring innovative ideas to the team
Qualification
Required
3–5 years in roles involving online learning, program management, or digital community management
LMS administration experience (LearnWorlds experience not required, but LMS platform experience preferred)
Nonprofit ministry experience—understanding how Christian nonprofits operate, their challenges, and their culture
Customer service excellence—genuinely enjoy helping people succeed and solving problems
Content management—experience organizing, structuring, and maintaining digital content libraries
Virtual community facilitation—know how to foster engagement, encourage participation, and create belonging online
Strong proficiency with web-based platforms and learning management systems
Comfortable learning new software tools quickly
Basic troubleshooting abilities for common technical issues
Experience with automation tools, integrations, and workflow optimization
Data analysis skills—able to extract insights from platform analytics
Vibrant Christian faith—actively growing in one's relationship with Christ and believe in Mission Increase's calling to foster generosity and grow healthy ministries. All employees must sign a statement of faith annually
Learner-centered mindset—genuinely care about ministry leaders' success and celebrate their progress
Detail-oriented—nothing falls through the cracks on your watch
Proactive problem-solver—anticipates the needs and address issues before they become problems
Excellent communicator—clear, encouraging, and responsive in written and verbal communication
Self-directed—works independently with minimal supervision while knowing when to collaborate
Adaptable—thrives in a growing program where priorities shift and new challenges emerge
Passion for transformational learning—believes online education can create genuine life and ministry change
Preferred
Adult learning principles and instructional design concepts
Marketing automation and email campaign management
Forum moderation or online community management
Website management or content management systems
Project management for digital initiatives
Bachelor's degree preferred; however, equivalent practical experience will be strongly considered
Benefits
HSA eligible health plan
PPO health plan
Dental
Vision
Life
Disability
401K with company match after 1 year of employment
2 weeks of vacation
12 paid holidays
Voluntary supplemental benefits offered through Principal
Company
Christian Career Center
The Christian Career Center is a "one-stop" career center designed to help you reach your career potential.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase