Metasys Technologies · 2 days ago
People Associate
Richardson, TX
Full-time
Hybrid
Mid Level
$19.50/hr - $20.50/hr
3+ years expMetasys Technologies is seeking a People Associate to provide customer service and support to employees contacting the People Service Center. This role involves managing calls, service tickets, and data entry while ensuring accuracy, professionalism, and compliance.
Information ServicesInformation TechnologyManagement ConsultingProfessional ServicesStaffing Agency
Responsibilities
Handle inbound and outbound calls, providing prompt and professional assistance
Resolve inquiries, escalate issues when necessary, and maintain a courteous tone
Log, track, and resolve service tickets submitted through internal systems
Ensure accurate documentation and timely follow-up on requests or issues
Input and update employee information in databases or systems
Maintain accuracy, attention to detail, and compliance with policies
Qualification
Required
Minimum 3 years of experience in customer service and/or related industry
High School Diploma or GED required
Attention to Detail: Ensure precision and accuracy in tasks, minimizing errors
Multitasking Ability: Manage multiple responsibilities while meeting deadlines
Effective Communication: Convey information clearly in both verbal and written form
Strong Interpersonal Skills: Build positive relationships and collaborate effectively
Microsoft Office Suite
Basic computer functions
Preferred
ServiceNow and PeopleSoft
Company
Metasys Technologies
Metasys Technologies is a staffing company that provides recruitment assistance.
501-1000 employees
H1B Sponsorship
Metasys Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (2)
2021 (3)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Arkview Capital
2022-08-01Private Equity
Leadership Team
Romeen Sheth
CEO
Recent News
Company data provided by crunchbase