Transitions Wealth Advisors ยท 19 hours ago
Client Services Associate
San Jose, CA
Full-time
Onsite
Entry Level
$70K/yr - $80K/yr
1+ years expTransitions Wealth Advisors is an independent wealth management firm seeking a motivated Client Services Associate to support their team. The role involves assisting lead advisors, managing client operational tasks, and maintaining compliance standards while fostering professional client relationships.
Financial Services
Responsibilities
Provide support to advisor team and assist in servicing the firm's 170+ client households
Support appointment preparation and post-appointment follow up for new and current clients -- including assembling the required paperwork (mostly DocuSign) and forms, account reviews, and post appointment logs and data entry into financial planning software
Ensures that all assigned activities are executed in a timely and accurate manner, and that all documentation is maintained to compliance standards
Assist in client meetings to perform account opening procedures and obtaining appropriate signatures while learning to answer basic questions regarding paperwork/DocuSign forms
Handles various administrative functions for the advisors such as opening new accounts, acquisition and transfer of assets, splitting of assets as a result of divorce or death
Participates in ongoing periodic projects (client events, analysis/recommendations of new potential software, coordinate with vendors)
Assists in analyzing client information and preparing reports/presentations (use of Excel and Word)
Follow up with clients on firm's action items from client progress meetings
Interfaces with the broker/dealer and custodian to obtain information and account data and convey service requests, fill out necessary forms and perform routine tasks
Maintains and updates pertinent client information in the CRM system (Redtail)
Sets up and retrieves reports in the portfolio management systems (Envestnet & Albridge)
Maintain professional appearance of the office areas and greet clients with genuine positive attitude
Works with our team to develop strong professional client relationships
Team contributor with integrity to self-manage required working hours
Qualification
Required
Four year college degree required (Business, Finance, Economics, or related field preferred)
1-3 years professional work experience in customer service, finance, or related field
Strong communicator, both verbal and written, with colleagues and clients
Ability to work independently within team structure, exercise good judgment and meet deadlines
Interest in building professional client-advisor relationships
Detail-oriented, consistent and accurate
Adaptable multi-tasker with a willingness to take initiative
Ability to work in a fast-paced environment
Proficiency in Outlook and Microsoft Office (Excel, Word, PowerPoint)
Comfortable with basic math calculations
Willingness to learn financial planning software, analytical tools and broker/dealer or custodian web-based systems
Preferred
Experience in financial services or working with a Financial Advisor is a plus but not required
Familiarity with Redtail, Riskalyze, eMoney and/or Envestnet a plus but training will be provided
Benefits
15 paid holidays
PTO based on tenure
401k (with a company match)
Health insurance
Group disability
Group life
Group vision and dental
Company
Transitions Wealth Advisors
Transitions Wealth Advisors (TWA) is an independent boutique wealth services practice based in the Willow Glen neighborhood of San Jose.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase