Pillar Residential · 18 hours ago
Yardi Specialist
DFW Metroplex
Full-time
Hybrid
Mid Level
3+ years expPillar Residential is seeking a Yardi Specialist to manage and optimize the Yardi property management software, acting as a bridge between business needs and technology. This role involves system configuration, user support, training, troubleshooting, report generation, and data migration to ensure smooth operations and strategic alignment with business objectives.
Real Estate
Responsibilities
System Configuration & Support: Customize and maintain Yardi modules (Voyager, Elevate, etc.) for the internal Yardi System
User Training: Provide hands-on training and coaching to onsite staff, including new hire onboarding, refresher training and one-on-one support tailored to varying levels of Yardi experience
Technical Troubleshooting: Serve as the primary point of contact for Yardi system support for onsite property teams, responding to questions and resolving issues related to daily property management operations
Reporting & Data: Create custom reports, manage data migration, and ensure data integrity, often involving ETL processes
Manage setup and ongoing support for Yardi Commercial Café, including resident/tenant portals, service requests, online payments, and communications tools
Partner with property operations, accounting and leadership to translate operational needs into system solutions that support consistent scalable processes
Troubleshoot technical issues, provide user support, and ensure data integrity within Yardi
Qualification
Required
3+ years of hands-on experience supporting Yardi in a multifamily property management environment
Strong problem-solving, organizational, and attention-to-detail skills
Demonstrated experience supporting or working with onsite property teams to solve day-to-day Yardi issues
Strong working knowledge of multifamily workflows in Yardi, including leasing, resident accounts, rent posting, move-ins/move-outs, charges, adjustments and reporting
Effective verbal and written skills for training and stakeholder engagement
Preferred
Understanding of real estate operations, accounting, and property management principles
Yardi certifications
Company
Pillar Residential
We are a multifamily property management company managing apartment communities across the Western half of the US.
11-50 employeesFunding
Current Stage
Early StageCompany data provided by crunchbase