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Spartan Invest · 2 days ago

Field Compliance Representative- Property Management

Birmingham, AL

Full-time

Onsite

New Grad, Entry Level

$46K/yr - $46K/yr

Spartan Invest is a rapidly growing property management company in the Southeast, managing approximately 2100 rental properties. They are seeking a Field Compliance Representative to handle a mix of field and administrative tasks, primarily focused on posting termination notices, conducting vacancy checks, and ensuring compliance with property management standards.

FinanceFinancial ServicesReal EstateReal Estate Investment

Responsibilities

Posting termination notices for managed properties (one week per month)

The expectation is to have 50+ notices done per day to make sure all notices are posted within a 5-day time frame

When posting a termination notice you will slack the address, Picture of the Notice taped to the front door and picture of the home in the Termination notice slack channel

If you do not have the ability to tape the notice to the door (ex. Dogs/Gate locked) Please call the AR Manager immediately for next steps

If while posting notices you are to notice a lease violation, please document it and after the week of notices you will then go back and post the violation

Conducting vacancy checks (at any time not actively working notice postings)

Vacancy checks that are requested by an attorney are time sensitive and must be done as soon as possible (excluding the week of notices)

When conducting vacancy checks please make sure to knock on door to try and speak with the tenant about when they plan to leave

If you are unable to get a tenant to come to the door, please make sure to take as many pictures as possible inside and outside of home

In the event that no one answers the door and you have to use your key to enter the home make sure to knock and announce yourself 3 times before entering inside the home

You will post these pictures in the Vacancy Check Slack Channel for AR team to determine status

Posting lease violation notices and required seven day follow up

You will slack the violation in the Lease Violations Slack Channel and will provide a picture of the violation if applicable

You will also post a picture of the violation notice taped to the front door in the Slack channel with the address

The PMFS coordinator will then add this to the calendar for the 7 day follow up

Making sure that the follow up is done on the 7th day is pertinent to being able to charge a violation fee

Posting non-renewal (of lease) notices when applicable

In the event you need to post a Non-Renewal Notice you will need to get this from the AR Manager

This notice also needs to be taped to the front door and a photo must be taken of that

This photo will need to be posted in the Renewals Slack Channel

This role will follow all standards documented in the Spartan Invest Employee Handbook without exception

This role requires consistent, clear communication with Direct Supervisor in the same manner as existing field roles

Office hours are 8AM to 5PM as a standard

This individual must be at the office everyday by 8AM to collect notices that need to be posted

If notices are available for pickup the prior afternoon, the expectation is that you will be at the first property by 8AM (verified by GPS)

It is not a requirement or a responsibility of the AR Team to have notices ready early for the sake of convenience (for the PCFR) workload will determine priority in this situation

This role requires that a Slack or text be sent to the Direct Supervisor if the PCFR will be late starting work for an reason

This individual is not to linger in the office unless actively working on a task or waiting for a task assignment

This individual is not to be unreachable at any point while in the field unless on break

Qualification

Task-oriented experienceDriving skillsComputer knowledgeHigh stress experienceService mindedPhysical staminaMilitary experienceLaw enforcement experienceSelf-motivatedNegotiation skills