Waccamaw Management, LLC · 4 days ago
Front Desk for Luxury Condominium
Miami, FL
Full-time
Onsite
Entry Level
2+ years expWaccamaw Management, LLC is part of Associa, a company dedicated to building community for nearly five million residents worldwide. They are seeking a Front Desk Agent who will be responsible for greeting visitors, coordinating deliveries, and ensuring the security and maintenance of the building's environment.
Management ConsultingProperty ManagementReal Estate
Responsibilities
Greeting vendors, residents and their guests
Coordinating all deliveries of packages, flowers, restaurant food
Duties include controlling and monitoring security cameras
Monitoring of building's exterior doors, and maintaining a secure environment for our residents
Monitoring and Controlling guest/vendor access to residential floors
Collaborating with other building staff personnel, and ensure residents, and their guests needs are met
Review daily front desk procedures and facilitate communication between unit owner, maintenance team and property management
Ensure all areas are maintained in a professional and clean manner during shift
Follow all safety and security policies, programs and procedures
Be able to handle crisis situations in the event of emergency and/or fire
Be able to answer the telephone and speak clearly and professionally
Other duties as assigned by management
Qualification
Required
High school graduate or equivalent vocational training certificate
Compute basic arithmetic
Fluency in English both verbally and non‑verbally
Provide legible communication and directions
Perform job functions with attention to detail, speed and accuracy
Prioritize and organize
Be a clear thinker, remaining calm and resolving problems using good judgment
Follow directions thoroughly
Understand guest/member's service needs
Work cohesively with co‑workers as part of a team
Work with minimal supervision
Maintain confidentiality of guest/member information and pertinent resort data
Ability to input and access information in the property management system/computers/point of sales system
Preferred
Some college or training in Hospitality Industry
Previous experience as Front Desk Agent
Customer Service: 2 years
Spa: 2 years
Spanish, Russian, Portuguese
Company
Waccamaw Management, LLC
Waccamaw Management, LLC was founded in 1987 with current ownership in place since 2005.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase